Особисті дані приховані

EDUCATION
Kherson State University
08/2006-06/2010
Bachelor of Foreign Literature and English
Faculty of Foreign Philology
Specialty: Pedagogical Education (Foreign Literature and English)
Bachelor’s Degree Diploma: XE No. 38888291
Municipal Higher Educational Establishment “Kherson Academy of
Continuing Education” Attached to Kherson Regional Council
10/06/2013 – 27/06/2013
Certificate of Advanced training: Registration No. 6674
Ministry of Education and Science of Ukraine with the support of
British Council, British Assessment English.
03/2023
Certificates of “Teaching English in a new context in Primary and
Secondary Schools.”
Registration No. 23-33-0007/1, No. 23-33-0007/3
World TESOL Academy
120-Hour TESOL/TEFL Certificate
No. WTA22264408, 27/08/2023

OLENA WORK EXPERIENCE
Ecolog International Company
SHANIUKEVYCH Basrah, BECL site (BP) Iraq
Housekeeping Manager
01/2024 – present
Site administrator/ HK Description:
manager • Led a team of 120 employees and daily operate in large facility,
ensuring all safety and secure protocols were followed.
PROFILE: • Schedule, coordinate and supervise housekeeping, maintenance,
repair and cleaning activities.
 A hard-working and enthusiast • Monitored and responded to tenant requests, providing superior
administrator, HK manager, friendly, customer service.
organized and personable with several • Drawing up a shift Rota for staff
years of experience in reception, • Oversee the selection, training and performance of management of
administrative, customer service and personnel.
supervisory fields, who is able to provide
• Stocktaking and ordering HK equipment and supplies.
and organized complex and diverse
• Managing budgets and controlling costs
administrative support to customers based
on their needs. • Investigate complaints, and resolve problems, following management
 Eager to join a new team of people and rules and regulations.
assist them as a dedicated office assistant
/administrator. Bahlool British International School,
SKILLS: Baghdad, Iraq
 Budgeting and Financial Reporting Tools English Teacher
 Environmental Management Software 09/2023 – 01/2024
 Facility Maintenance Software Description:
 Inventory Management Systems
• Teach basic English skills including reading, writing, and
 Communication
speaking.
 Leadership
• Compose lesson plans to successfully incorporate the full
 Problem Solving
duration of each lesson.
 Time Management
 Negotiation • Execute lessons efficiently using different styles of teaching
 Adaptability depending on the content.
 Teamwork • Engage students to ensure a lively classroom atmosphere.
 Customer Service • Instruct students about the structure and content of the English
 Conflict Resolution language.
 Decision Making • Teach students the spelling of words, and their meanings.
CONTACT: • Emphasize the rules of composition, grammar and sentence
ADDRESS: construction.
 74800, Spendiarova st., 92, Kakhovka, • Teach students the correct pronunciation of words.
Kherson region, Ukraine. • Teach students to think critically when studying literature and
PHONE: poetry.
  [відкрити контакти](див. вище в блоці «контактна інформація») • Teach students to analyze and question media reports,
EMAIL: advertisements, and news reports.
 [відкрити контакти](див. вище в блоці «контактна інформація»)
 [відкрити контакти](див. вище в блоці «контактна інформація») Achilleas beach hotel,
 Olena.Shaniukevych@ecolog-
international.com
Mastichari, Kos, Greece.
MY WEBSITE: Front desk receptionist
 LINKEDIN: 05/2023 – 08/2023
https//[відкрити контакти](див. вище в блоці «контактна інформація») Description:
shaniukevych-977507238  Greeted guests and responded to guest inquiries, requests, and
issues in a timely, personable, and efficient manner to resolve
PERSONAL PROFILE: guest concerns.
 Informed customers about payment methods and verified credit
Date of birth: 02.05.76 card data.
Gender: Female  Liaised with housekeeping staff to ensure all rooms were clean
Marital status: Divorced and ready to accommodate new guest arrivals.
Nationality: Ukrainian  Provided information about hotel, restaurant, nearby attractions,
Religion: Orthodox available rooms, rates, and amenities.
Languages: Ukrainian, Russian, English,  Reviewed items of note to determine what needed to be
Hobbies: Reading, Solving crosswords, communicated to staff of subsequent shifts.
Making flowers from the crepe
Prime Support for General Services company,
paper
Basrah Governorate, Iraq
Receptionist, site administrative assistant.
07/2017 – 04/2023
Description:

 Applies and follows the contractual obligations, PSGS’s policies
and procedures.
 Follows, imply and maintain all ISO standards and requirements.
 Attends to telephone calls and administrative queries. Meet and
greet clients and visitors.
 Perform general clerical duties to include but not limited to:
photocopying, mailing and filing
 Maintain documentation and electronic filing system.
 Assisting all of the administration staff and the Site / Camp
Manager with regard to personnel and HR managements
 Provide office orientation for new employees.
 Ability to create, manage and maintain up-to-date, orderly, neat
and accurate filing systems.
 Discretion and ability to maintain confidentiality of information.
 Sets up management, control and administration procedures on
the exploitations.
 Handles Reception Software entering data of inbound and
outbound PAX.
 Respond to guest and visitor inquiries.
 Communicated well and used strong interpersonal skills to
establish positive relationships with guests and employees.

Educational Establishment of General Secondary
Education of the town of Zelenyi Pid,
Kherson region, Ukraine
Foreign Literature and English teacher
09/2010 – 07/2017
Description:
 Took part in the educational process of 300 students of 5–11th
grades.
 Taught Foreign Literature in Secondary and High School for
students, K-5th-11th grades.
 Taught English as a Foreign Language in Primary School for
students K-1th-5th grades.
 pared comprehensive lesson plans based on the updated
curriculum from the Ukraine Department of Education.
  Created interactive presentations with the usage of relevant
software (e.g. Phet simulations, Smart board, etc.).
 Present subject matter to students under the direction and
guidance of teachers, using lectures, discussions, or supervised
role-playing methods.
 Prepared course materials such as a syllabus, homework
assignments, and handouts.
 Planned evaluated and revised curriculum, course content, course
materials and method of instruction.
 Planned tests and assessment methods for checking students’
CCSS skills.
 Combined various English teaching methods and techniques to
help students improve their results.
 Created a full curriculum according to state standards.
 Maintained positive student-teacher relationship and cooperated
with parents on a daily basis.
 Administered educational assessments according to State and
national guidelines.
 Organize and supervise games and other recreational activities to
promote physical, mental, and social development.
 Maintained positive communication with students, parents,
community members, and all stakeholders.

AWARDS
The HSE champion
For the month of October 2022
Prime Support General Services