Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7823255/

Досвід роботи

Customer service agent

з 09.2019 по 05.2021 (1 рік 8 місяців)
Orbus, Kharkiv (Marketing, advertising, and PR)

· Responded to customer feedback and enquiry via mails and phone calls.

· Identified customers’ needs and resolved issues in a prompt and effective manner.

· Received customer reviews and implemented feedback, leading to higher rates of customer satisfaction.

· Encouraged interactive communication and built relationships with customers.

· Updated records of customer interactions through skilled use of Microsoft Office Suite.

· Kept customers up to date on new products and services of the organization.

· Increased sales and generated leads.

English tutor

з 04.2019 по 09.2019 (5 місяців)
Destiny Speaks, Kharkiv (Education and science)

· Organized virtual classes and tutored native speaking Ukrainian and Russian speaking adults via Skype.

· English Tutor to native speaking Ukrainian and Russian children, aged 10 – 14 and 4 – 7.

· Created an innovative age correspondent curricula to enable easy learning.

· Created a friendly and adventure-filled learning environment for the children.

· Acted as a spokesperson at the Destiny Speaks Summer Camp 2019.

Освіта

V.N. Karazin University

Medical faculty, Kharkiv
Вища, з 2017 по 2023 (6 років)

I have taken active involvement in seminars and masterclasses held by my school. And hope to use this knowledge in further specializing as a Paediatrician.

Додаткова освіта та сертифікати

Sidehustle Internship

2021, 5 weeks

WriteUp Course 2022

2022, 3 day

Digital Marketing. I4G: Coursera

2023, 6 weeks

Знання і навички

• MS Excel
• MS Office
• MS Word
• MS PowerPoint
• Google Docs
• Google
• - Transcription -English language tutor -Customer care

Знання мов

Англійська — вільно