Контактна інформація

Шукач вказав ел. пошту, Instagram та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/8139647/

Досвід роботи

Customer support representative

з 01.2023 по 07.2023 (6 місяців)
Customer support, Remote (Telecommunications and networking)

* Resolved up to 85% of customer inquiries efficiently through empathetic communication, maintaining professionalism across phone, email, and live chat channels.
*Contributed to a 90% customer satisfaction rate by collaborating with colleagues to streamline support workflows.
*Strengthened key soft skills including active listening, patience, and emotional intelligence, all critical for customer-facing roles.

Crewing assistant

з 12.2022 по 04.2023 (4 місяці)
UMAMI CATERING SERVICE, Kyiv (Hotel and restaurant industry)

* Provided nutritious meals to over 200 refugees, demonstrating care, resilience, and efficiency under pressure.
* Upheld strict hygiene standards, improving sanitation by 80% and reinforcing procedural discipline applicable in structured customer service settings.
* Maintained professionalism and empathy in diverse, high-stress environments.

Production worker

з 08.2022 по 12.2022 (4 місяці)
flestic, Kyiv (Chemical industry, pharmaceuticals)

I successfully completed production orders within tight deadlines, ensured product quality and compliance with all safety regulations, and consistently prioritized the safety of building personnel above all else.

Sales representative

з 04.2009 по 03.2018 (8 років 11 місяців)
FAMILY-ONWNED ENTERPRICE, Lagos (Individuals)

I conducted outbound prospecting to attract new customers, developed and expanded sales opportunities, designed and implemented an efficient organizational system, stayed current on health trends to address client needs, and communicated effectively with colleagues and vendors.

Освіта

Kyiv Medical University

Medicine, Kyiv
Вища, з 2023 по 2026 (3 роки)

Sumy state university

Medicine, sumy
Вища, з 2019 по 2022 (3 роки)

Додаткова освіта та сертифікати

TEFL certified, 2023

120 hr

Project management

4 months

First Aid

6 months

Знання і навички

• MS Excel
• MS Word
• MS PowerPoint
• Internet User
• AutoCAD
• Internet marketing
• Marketing
• Management and Leadership
• Teaching for children and teenagers
• Online teaching
• Teaching
• Confidence
• Conducting individual classes
• Google Meet
• Teaching for preschoolers
• Educability
• Conducting group classes
• Google Classroom
• Kahoot!
• Holding meetings in Zoom
• Communicability
• Punctuality

Знання мов

Англійська — вільно