Руги

E UCATION
D

KYIV NATIONAL ECONOMIC UNIVERSITY NAMED 2015 - 2018

AFTER V.HETMAN
B.Sc. Institute of Information Technologies in Economics
" ".

Economic cybernetics

Deme
Rugi WORK EXPERIENCE

WISE CIT TEC ( , y.
CONTACTS
Y HNOLOGY 3 5 )

IT Project Manage r

Planning and experience in launching new projects, thei r

development and support;
Communication with the customer, control and assignment of

[відкрити контакти](див. вище в блоці «контактна інформація»)

tomasrent
735@ gmail.co m tasks to developers;
Kyiv Understanding of Agile and Waterfall methodologies;
Monitoring the tasks, SLA;
Maintaining project documentation;
A OUT
B Preparing reports for the board of management;
Easily solve technical problems and communication skills;
Age Experience working as Technical writer. Сreating and
maintaining comprehensive project documentation
: 24

Developing detailed project plans, ensuring resource availability
LAN UA ES
G G
and allocation in line with the roadmap, managing Jira backlog;
Monitoring, reporting on project progress and escalate
challenges when needed to management
Украинский

English U pper Intermediate
- FIRST TEC HNOLOG IES ( , y.
15 )

Русский
QA Enginee r

D evelopment and creation of test documentation reports
( ,

manuals, checklists, test cases, etc. ;
SKILLS )

Testing web applications;
Improving the usability of projects;
Adobe Photoshop/Illustrator Knowledge of MySQL databases, SQL queries;

Jira/Redmine/Confluence/Trello/Testrail/Postman Practice of API testing (REST).
MS/Exel/Power Point/
Word
I TE IAS
N LL ( y.
1 )

IT Service esk Engineer
D

G ood reporting and prioriti ation skills, excellent customer
z

service skills;
G ather and report issue occurrence and resolution statistics;
Elaborate ideas on improving and optimi ing Service esk
z D

activities;
Ensure enterprise systems and business continuity;

Take active part in issue resolution of any complexity, severity
or scale;
Respond and react to incoming issue requests.