Иван

CHERNOV IVAN
WORK EXPERIENCE
Canadian IT company Trackensure(ELD provider)
2021 Feb- today
Sales/Accounting agent (2 years)
Technical Support agent (5 month(current position))
Responsibilities(Sales/Accounting agent)
1. Collects information about potential customers;
2. Communicates with potential clients using means of communication (work telephony and
Ukraine, Kropyvnytskiy city, Ukrainskaya
52 street
work email);
3. Negotiates with clients regarding the organization's goods and services;
C O N T A C T M E AT 4. Accepts and processes customer orders;
[відкрити контакти](див. вище в блоці «контактна інформація») 5. Prepares reporting documents;
Phone number :[відкрити контакти](див. вище в блоці «контактна інформація»). Establishes customer needs for the company's services or products;
7. Coordinates with the client the order of delivery, payment for goods, services, their
volumes;
@_ivan_chernov
8. Compiles regular reports and creates requests for replenishment of warehouses with goods;
FB https://www.facebook.com/ 9. Maintains an information base of communications with clients using Google spreadsheets
ChernovJr and Support Dashboard;
10. Controls the amount and procedure for payment for goods and services, in accordance
with the concluded agreement;
11. Advise clients on features and pricing, as well as return policies;
Skills 12 Takes established measures to reduce customer receivables;
Language English(B2) 13. Complements, analyzes the information base of customers
Russian/Ukrainian(native) Responsibilities(Technical Support agent)
1.incoming/outgoing calls
Computer 2. Customer advice on technical issues, device connection, work of application, DOT and
HOS rules.
adnvanced user
3.Help new customers to provide the service.
4.Working with logbook data, editing, fulfilling a client's request for a logbook
editing(working with big amount of data like locations, coordinates, vehicles speed,mileage,
hours of engine e.t.c.
About myself Global solution
I'm intelligent, honest, loyal, looking for Logistic manager -operator
remote job with education where I can 2020 Nov - 2021 Feb
apply all my skills can be devoted and 1)cold calls to brokers/companies,
usefull also develop myself and my career. 2)organizing deals for shipping and delivering a different kind of goods and loads,
3)searching for vehicles for these procedures
Like travelling, dancing, music,
movies,swimming and impoving myself in
all possible ways,
striving for excellence. 2017/2020
Worked on a cruise ship at Entertainment department as a Junior Dancer
Peforming shows, comunicating with passengers

Dating/Wedding Agency
June 2016 - Oct 2016

EDUCATIONAL HISTORY
Odessa National Academy of Telecommunications
2015-2017 (not finished )
Studied program engineerring
3D modelling
Kirovograd Cybernetical technical College 2011-2015
program engineerring