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Marta

CRM-менеджер

Розглядає посади:
CRM-менеджер, Маркетолог
Місто проживання:
Львів
Готовий працювати:
Дистанційно

Контактна інформація

Шукач вказав телефон .

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Marta
Sadova
/ EDUCATION

SOLVAY BRUSSELS SCHOOL ECONOMICS & MANAGEMENT 2018 - 2019 / CONTACTS

Erasmus program. International business.
+ MOB.: [відкрити контакти](див. вище в блоці «контактна інформація»)

YAROSLAV MUDRYI NATIONAL LAW UNIVERSITY 2017 - 2019 + E-MAIL: [відкрити контакти](див. вище в блоці «контактна інформація»)

Master of Law. Law. + CITY: Warsaw

UNIVERSITY OF WARSAW 2017 - 2019
/ ABOUT
Master. International Business. Marketing

YAROSLAV MUDRYI NATIONAL LAW UNIVERSITY 2013 - 2017 Age: 30

Visionary
B.Sc. Law.
Results-Oriented
Innovative
Business-oriented
/ WORK EXPERIENCE Strategic
Meticulous
Resilient
DISPLATE 06/2023 - PRESENT

Senior CRM Specialist.
/ LANGUAGES
Developed&executed CRM strategies that increased rev. share by +10%
YoY, focusing on customer retention,engagement,lifetime value
+ Polish Advanced
Led the Braze integration,ensuring seamless data synchronization,
automation, communication across email and pop-up notifications + English Advanced

Optimized campaign performance through A/B testing, predictive analytics, + Russian Native, Proficiency
and real-time customer insights
+ Ukrainian Mother tongue,
Designed automated customer journeys to improve retention and Proficiency
conversion rates,utilizing AIdriven personalization and segmentation
+ German Beginner
Collaborated cross-functionally with marketing, product, and IT teams to
align CRM initiatives with overall business goals.
/ SKILLS
Tracked and analyzed CRM KPIs, generating actionable insights that directly
contributed to revenue growth and customer engagement.
+ MS Office Advanced

+ Looker Intermediate

+ Google ads Intermediate

+ Google Analytics Upper-
Intermediate
L'OCCITANE EN PROVENCE 11/2020 - 06/2023 + Salesmanago Intermediate

CRM Specialist Nordic. Digital Marketing. + Sare Upper-Intermediate

Manage loyalty by enhancing the value of Rewards boutique and effective + Braze Upper-Intermediate
executions omnichannel, which includes stores and e-comm
+ Tableau Intermediate
Creating marketing automation campaigns which send specific content to
+ Power BI Upper-Intermediate
leads based on behavior and data
+ SQL Entry level
Effortlessly handle a variety of integrations ( API), strong support during
website replatforming (Shopify)
+ Optimove Upper-Intermediate
Formulated the vision and strategy for collecting and segmenting data,
+ WordPress
ensuring personalized interactions that brought value

Deliver customer insights in many different perspective for the country to
the regional team / COURSES

Served as the guardian of CRM data safety, implementing measures to
safeguard customer information in adherence to GDPR guidelines DIGITAL MASTER ACADEMY

Https://digitalmastersacademy.be/st
ORIFLAME POLAND 02/2020 - 11/2020
udent/
CRM Intern.. Digital marketing..
HARVARDX
Definition of eCRM strategy for and project management of segmented
CopyrightX
CRM campaings for all Central European region ( 15 countries)
DENTONS
Together with Analyst team design customer path and define offers aligned
with customer lifecycle(recruitment,repurchase,churn)
Data Privacy Academy
Campaign management:brief, email html integration, proof, campaign
settings, targeting, workflow creation and routing(Salesmanago)
/ HOBBIES
Copywriting

Support in managing, running and developing marketing automation tools,
building marketing and sales funnels    
Preparing detailed analysis of CRM results ( GA; BI; Salesmango dashboard)
per country every catalogue

SEZON PIZZA&GRILL 06/2017 - 08/2020

Managing and coordination part of the family business..

Marketing and financial strategy

Organization, planning and coordination activities of the restaurant

Carries out control over the rational use of material, financial and labor
resources Assessment

Assessment of the results of production activities and the quality of
customer service.

Solving current issues related to ensuring the smooth operation of the
facility
THE LOCAL COURT OF LUTSK 01/2017 - 03/2017

Student internship.

Registration of cases in the system.

Creating a register of audio recorded court cases.

Familiarization with a number of procedural documents.

/ ACHIEVEMENTS

SQL 2022

Enrry level

DATA PRIVACY ACADEMY 2022

Cource developed by Dentons company

THE FUNDAMENTALS OF DIGITAL MARKETING 2018

Certificate by Google Digital Garage

GOOGLE ADS FUNDAMENTALS - CERTIFICATE 2018

GOOGLE ANALYTICS INDIVIDUAL QUALIFICATION 2018

Certificate

GOOGLE ADS SEARCH - CERTIFICATE 2018
/ ANOTHER ACTIVITIES

IN THE FRAMEWORK OF DIGITAL MASTER ACADEMY.MAIN INSTRUMENT
USED - GOOGLE ADS, GOOGLE ANALYTICS, SOCIAL NETWORKS.

In the framework of Digital Master Academy. Main instrument used - Google
Ads, Google Analytics, social networks.

PARTICIPATION VOLUNTEER ORGANIZATION "FROM HEART TO HEART"

Volunteer organization "From heart to heart", dealing with the development
and improvement of children's hospitals in Ukraine.

MUSIC SCHOOL

Finished private music school, the piano class (2006-2013).

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