Dmytro

Hrekov Dmytro
Technical support specialist, 15 000 UAH
Full employment.
Age:36 years
City of residence:Uman
Ready to work:Remotely, Uman
Contact Information
Phone:[відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail:[відкрити контакти](див. вище в блоці «контактна інформація»)
Experience
Engineer
from 08.2019 to 03.2022 (2 years 7 months)
"Verna Systems" LLC, Kharkiv (IT)
Maintenance of the MySQL database (insertion, editing and deletion of records). Analysis of the results of services and services based on entries in the ErrorLog database and timely detection and elimination of malfunctions. Notification and transfer of information about the need to make corrections to the functionality to the relevant departments using the Jira and HelpDesk ticket systems.
Technical support for clients in matters of obtaining information regarding learning to work with the software and the system in general, solving urgent and critical problems, entering and changing data directly in the database, considering complaints and proposals via email and phone.
The typewriter
from 05.2008 to 04.2017 (8 years 11 months)
"Vizawi", Uman (Polygraphy)
Layout of books, magazines, methodological materials, etc. Preparation for printing of documents, images, as well as their printing and post-printing processing.
Processing and development of technical materials (tables, diagrams, barcodes, etc.).
Setting up a simple network, servicing computer and organizational equipment.
Education
Kyiv Institute of Business and Technologies (Uman Branch)
Management, Uman
Higher, from 2003 to 2008 (4 years 9 months)
Professional and other skills
Computer skills
Fluent in Adobe software packages (Photoshop, InDesign), CorelDraw, MS Office (Word, Excel, PowerPoint), ABBYY FineReader, etc.
I have skills in SQL Server Management Studio, SCOM.
I have extensive experience in assembling turnkey PCs, servicing and configuring PCs and office equipment.
Language knowledge
Ukrainian is fluent
Russian ─ fluently
English ─ average
Additional Information
I have experience working in night shifts.
I have experience as a content manager of an online store on CMS OpenCart.