Резюме від 18 жовтня 2023 Файл

Наталія

Customer service, HR manager, sales manger

Вік:
42 роки
Місто проживання:
Львів
Готовий працювати:
Інші країни

Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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NATALIIA SHEGYNSKA

CONTACT INFORMATION:
Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Visa Status: Employment (Transferable)

PERSONAL DATA:
Nationality: Ukrainian
DOB: 19 April 1982
Marital Status: Married

PROFESSIONAL SUMMARY

Accomplished, results-driven, efficient, and effective HR and Administration Professional with a high sense of
discretion and confidentiality and excellent communication skills, and fascinating experience working in a
multinational company in UAE that uses a diverse skill set to bring people together. Recognized as a leader with an
exceptional ability to manage multiple responsibilities simultaneously, proactively resolve issues, and produce results
by leveraging internal and external resources. Recognized as an effective and confident communicator who is also a
self-starter with the dedication and motivation required to succeed in a busy HR and Administration department. With
a strong history of driving HR, Recruitment, Accounting, Payroll, Sales, Business Development, Client Relationship
Management, Team Training and Development, its Management, and Supervision, and substantially increasing
revenues, I stand to significantly contribute to your objectives in this position.

CORE COMPETENCIES

 Presentation Skills & Prospecting Skills;  Maintaining Employee Files;
 Bilingual Interpretation;  Employees’ Onboarding & Off–Boarding;
 Employee Relations & Engagement;  HR Policies & Procedures Expertise;
 Performance Management Competency;  Meeting Planning & Report Preparation;
 HR and Operations Mindset;  Problem Solving & Results Driven;
 Sales Management Expertise;  Cross-Cultural Work Environments;
 Compensation & Benefits Expertise;  Interpersonal Skills & Attention to Details;
 Employee Learning & Development;  Professionalism and Confidentiality;
 Talent Acquisition Proficiency;  Accounting Principles & Financial Education;
 Analyzing Information & Reporting Skills;  Strategic HR Resource Planning;
 Recruiting & Staffing Expertise;  Communication & Leadership Qualities;
 Conflict Management & Workforce Optimization;  Team Management & Supervision.

PROFESSIONAL EXPERIENCE

[2018 – TILL PRESENT] – Abu Dhabi Ladies Club (Cromwell Sports and Clubs Institution Management and
Operation), Abu Dhabi - UAE.
Position: HR Manager

 Managing day to day HR requirements and ensuring that the departmental objectives were met;
 Working closely with management and employees to improve work relationships, built morale, and increased
productivity and retention;
 Holding the overall responsibility for the training needs and development of employees as per the company’s
established policies and procedures;
 Reviewing the recruitment process and providing improvement recommendations;
 Sourcing candidates and conducting an initial calling, pre-screening, interviews, and assessing qualifications to job
requirements;
 Creating job postings on the official web page of the company, job sites, social media, newspapers, and other
means of advertisements;
 Providing guidance and support in various HR-related topics such as hiring, onboarding, benefits, compensation,
wellness, employee engagement, performance management, leave management, accommodations, company
driven changes, disciplinary actions, harassment allegations, work complaints, employee concerns or grievances,
terminations, and unemployment claims following company's policies and procedures including complex
escalations;
 Assisting employees with inquiries regarding payroll, timesheets, process or policy, employment verifications
duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities;
 Ensuring that payroll was on time in conjunction with the payroll department;
 Conducting Exit Interviews and providing feedback to BU Head and HR Director;
 Generating monthly HR reports and information that enable management to better manage the people resource;
 Ensuring the integrity of employee data, including a performance of regular audits and documentation of
appropriate quality control measures;
 Interpreting and explaining human resources policies, procedures, laws, standards, or regulations;
 Performing defined actions to ensure that specific types of legally required documentation (Labour cards, visas,
residence permits, health clearance, etc.) for all levels of employees of the company.

[2022] – “LLS” Part-Time Employment, USA.
Position: English-Russian Interpreter

 Interpreted conversations and oral instructions from one known language to another known language;
 Relayed concepts and ideas between languages;
 Handled and responded to phone calls from clients in client-specific languages;
 Interpreted technical terminology and colloquial language, efficiently;
 Interpreted all information in the target language in an accurate manner.

[2015 – 2018] – “Rotana” Hotel (Hili Rayhaan by Rotana), Al Ain - UAE.
Position: Guest Relation
[2011 – 2015] – “Fajnyj Smak”, Lviv - Ukraine.
Position: Sales Manager (Wholesale Department)
[2008 – 2011] – “T-Projekt”, Lviv - Ukraine.
Position: Sales manager, Head of Department (servicing the hotel and restaurant business)
[2007 – 2008] – “Silpo” Supermarket, Lviv - Ukraine.
Position: Head Seller
[2006 – 2007] – “Nova Oselya”, Lviv - Ukraine.
Position: Seller/Cashier

EDUCATION

 [1999 – 2005] – Lviv National Agrarian University, Ukraine;
Qualification: Master’s Degree in International Operation Management.

LANGUAGES

 Ukrainian – Native;  English – Fluent;
 Russian – Native;  Polish – Advanced.

SKILLS

 Excellent verbal and written communication skills that include the ability to write effective business memos and
correspondence;
 Ability to effectively manage professional staff, develop good relationships with a wide range of people, and build
a collaborative work environment;
 Ability to solve problems strategically and tactically and use good judgment in making decisions;
 Ability to work independently, use self-initiated follow-up to meet deadlines, and proven ability to successfully
manage multiple projects concurrently;
 Proven ability to inspire confidence, motivate, persuade and negotiate effectively;
 Excellent skills in Microsoft Office programs, Opera, and Internet Surfing;
 Flexible when it comes to diverse time and schedule changes and able to work under pressure.

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