Тетяна

TETIANA VOITENKO
WORK EXPERIENCE
Impulse, Headway
User acquisition manager (Tiktok)
January 2023 – April 2023
• evaluating the results of advertising campaigns, analyzing competitors;
• modeling/forecasting and presentation of analysis results;
• operational tasks related to marketing and interaction with advertising
channels;
• search for additional product growth points.

KPMG in Ukraine
Supervisor, Planning & Operations Efficiency in Audit Department
September 2022 – December 2022
• interacting with business principals (partners) and managers;
• planning and monitoring auditors distribution among projects (more than
PROFILE 150 projects per year);
• monitoring budgets, schedules and key performance indicators fulfillment;
• communicating with auditors on a day-to-day basis to resolve projects
A highly motivated and ambitious
staffing and other related issues;
individual with 4 years of experience in
• creating and executing operating efficiency programs to improve existing
"audit big four". Possesses excellent
business processes and increase efficiency within audit department.
management skills, critical thinking and
ability to work independently. Leads by from Intern to Senior specialist in SDC (Shared delivery center)
example, consistently hit targets and February 2019 – August 2022
improves existing business practices.
• leading a team of 70-80 interns and 2 quality control specialists;
• planning schedules of the SDC team allocation and distributing tasks
CONTACT among interns;
PHONE: • controlling quality of interns work and strict deadlines fulfillment;
[відкрити контакти](див. вище в блоці «контактна інформація») (Telegram, Viber) • hard/soft skills trainings preparation and organization;
[відкрити контакти](див. вище в блоці «контактна інформація») • conducting business unit interviews;
• controlling billing process.
LINKEDIN (link)
Top achievements from SDC:
E-MAIL: • developed from scratch and implemented a full cycle of trainings (hard
[відкрити контакти](див. вище в блоці «контактна інформація») and soft skills) for SDС onboarding;
• contributed into development of ticketing system that automatized tasks
INTERPERSONAL SKILLS distribution among SDC team members;
• conducted more than 120 interviews at the BU level in FY21-22;
Experience in management and • contributed to staff retention and reduced SDC staff turnover rate by 12%
mentoring of big team in FY21-22 vs FY20-21;
Improving business processes and • built a sustainable team, 75% of members of which were promoted to the
increasing efficiency next grade in FY21-22.
Time management & attention to
detail on a high level EDUCATION
Lviv Polytechnic National University
ANALYTICAL INSTRUMENTS 2020-2022
Excel & Google Sheets – Advanced Master's degree, Economy and personnel management
level
Power BI & Tableau – Basic knowledge Lviv Polytechnic National University
2016-2020
Bachelor's degree with honours, Marketing & Logistics
LANGUAGES
Ukrainian - native
ADDITIONAL COURSES AND TRAININGS
English – B2 • Data Visualization with Prometheus, International Renaissance
Polish – B1 Foundation
Russian – trying to forget • Fundamentals of Project Management, Redcamp School
• Setting Goals using SMART System, KPMG CEE
• Data visualization & analysis in Power BI, Microsoft Learn