Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9130606/?puid=7973

Досвід роботи

Medical representative

з 09.2024 по 06.2026 (1 рік 10 місяців)
DCFH, Remote (Medicine, pharmacy)

Medical clerkship across major hospital departments including Internal Medicine, Family Medicine, Surgery,
Pediatrics, Obstetrics & Gynecology, and Psychiatry.
• Provided direct patient care for 10–15 patients daily, including history taking, physical examinations, and
ongoing monitoring
• Assisted in management of acute and chronic conditions such as hypertension, diabetes, infections,
respiratory illnesses, and mental health disorders
• Documented clinical encounters using structured SOAP notes to support clinical decision-making
• Participated in multidisciplinary ward rounds, case discussions, and discharge planning
• Assisted in procedural care including wound management, minor surgical assistance, suturing support, and
sterile preparation
• Contributed to antenatal care, labor and delivery support, neonatal assessments, and pediatric care
• Performed psychiatric evaluations including structured interviews and mental status examinations
• Supported ECG interpretation and basic clinical decision-making in internal medicine setting

Medical representative

з 02.2024 по 09.2025 (1 рік 8 місяців)
Triage Health, Lviv (Medicine, pharmacy)

Assisted in processing and handling of 20-30 patients and clinical specimens including blood and other
biological samples
• Supported routine laboratory workflows in hematology, clinical chemistry, and microbiology sections,
ensuring timely and accurate sample preparation for analysis
• Performed basic phlebotomy and ensured proper labeling, documentation, and traceability of samples
• Operated under supervision in loading and preparing samples for automated laboratory analyzers,
contributing to efficient turnaround times (TAT)
• Maintained strict adherence to infection prevention, biosafety, and laboratory quality assurance protocols
• Assisted in the documentation, verification, and communication of laboratory data to support clinical
decision-making and patient care pathways
• Contributed to maintaining an organized laboratory workflow in a fast-paced clinical diagnostic
environment

Tech Support/Customer Support Representative

з 01.2021 по нині (5 років 8 місяців)
Canadian/American Internet Service Provider Kharkiv IT, Kharkiv (Telecommunications and networking)

Receiving inbound calls and helping customers with connectivity issues.
Troubleshooting to restore online presence and restoration of internet connection.
Providing setup support to customers using modems.
Managing customer tickets on zendesk and responding to customer inquiries.
Providing information support to new and potential customers offering internet plans and packages to help them subscribe to our services.
Ensuring customers get the best service from the plans they subscribe to.
Making outbound follow-up calls to customers to evaluate their experience with our service

Tech Support/Sales Representative

з 08.2020 по 11.2021 (1 рік 4 місяці)
Internet Service Provider, Kharkiv (IT)

Receiving inbound calls and heling customers with connectivity issues.
Troubleshooting to restore online presence and restoration of connection.
Providing setup support to customers using modems.
Managing customer tickets on zendesk and responding to customer inquiries.
Providing information support to new and potential customers offering internet plans and packages to help them subscribe to our services. Ensuring customers get the best service from the plans they subscribe to.
Making outbound follow-up calls to customers to evaluate their experience with our service

Visual and Graphic Design, Brand Development

з 11.2019 по нині (6 років 10 місяців)
Jorostack, Kharkiv (IT)

Clarification and analysis of brand design needs
Creation of brand and visual identity guidelines for organization and personal brands
Design of marketing collaterals and content pieces for Facebook, Instagram, and Twitter
Perform UX research for products
Creation of design systems for organization and adherence to existing design systems in digital product development
Created wireframes and prototypes for web and mobile products.
Responsible for weekly designs in a high-end organization
Worked with team lead for brainstorming, ideating, and implementing graphics designs for optimum audience engagement
Created a high volume of layout, graphics, and production designs
Optimizing graphics assets for various social media platforms

WordPress Developer and Support Elementor

з 03.2018 по нині (8 років 6 місяців)
Jorostacks, Kharkiv (IT)

-Creation of wireframes and site mapping/information architecture of proposed websites with Figma and Adobe XD
-Building websites using Wordpress themes for users using Wordpress theme and custom webpage editors like Elementor and Beaver Builder
-Updating websites as instructed by the client to introduce new features and content to the site.
-Installing and updating relevant plug-ins and extensions to make the website more usable, friendly, and functional increasing client satisfaction customer conversion.
-Prepare and manage user guide to help clients understand site features and management of the site to increase visitor satisfaction by 50%
-Correspondence with customers via email and company’s support area (tickets system)
-Helping customers with enquiries through online chats and social media channels
-Management of customer tickets and manage critical escalations
Collaboration with User experience designers and developers

Освіта

V.N. Karazin Kharkov National University

Medicine, Kharkiv
Вища, з 2018 по 2024 (6 років)

Додаткова освіта та сертифікати

HIPAA Certification

2026

Doctor of Medicine, MD

6 years

Знання і навички

• MS Word
• MS Excel
• Adobe Acrobat Reader
• Design
• Communicability
• Teamwork
• Google
• Work with clients
• Management skills
• Time management
• Zendesk
• Leadeership
• Organization skills
• Web Design and Development
• WordPress
• Knowledge of the range of medicines
• Project management (medicine)
• Adaptability
• Organizedness
• Educability
• Goodwill
• Conflict-free
• Honesty
• Handling objections
• Direct sales
• Diligence
• Attentiveness
• Hardworking
• Discipline
• Active sales
• High working capacity
• FMCG sales
• Management of CRM
• User 1C
• B2B Sales
• Sale of food products

Знання мов

Англійська — вільно

Додаткова інформація

Physician with comprehensive clinical training and expertise in evidence-based medicine, clinical documentation, medical record review, and scientific research. Ability to translate complex medical information into accurate, actionable insights to support healthcare technology, AI, medical-legal, research, and consulting teams. Recognized for strong analytical thinking, attention to detail, and exceptional written communication, with a proven ability to collaborate effectively in fast-paced, remote, cross-functional environments.

I have excellent communication skills and I am a goal-driven hardworker. I am diligent, dedicated, punctual and have the ability to work individually and also as a team player who understands that contributing to team effort is an essential component to excelling. I am ready to significantly impact your organization and offer the best services not just with my technical know how but with my sixth sense. I am a firm believer that strong communication skills is the key to success, and mine are nothing short of superior.