Контактна інформація

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Досвід роботи

COO

з 02.2019 по нині (5 років 4 місяці)
IT

- Operations management.
- Hiring employees, building teams.
- Management and coordination of technical teams (developers, testers, DevOps, implementation teams).
- Working with key customers: making presentations, preparing and defending commercial proposals.
- Ensuring and controlling a continuous product development cycle
Implementation of complex projects: planning and coordination of work.
- Company rebranding.
- Employee motivation.

Product Manager

з 06.2017 по нині (7 років)
IT

- Making a product development strategy and roadmap.
- Formation and documentation of business requirements, User Stories, technical documentation.
- Collection and analysis of customer requirements.
- UI/UX design development.
- Backlog management.
- Market analysis, competitor monitoring.
- Development of prices, packages and offers.
- Making presentations.
- Coordination of work on product development, setting goals and creating tasks.

Completed projects:
- implemented SCRUM;
- products developed: CRM, BPM, FFM;
- products are implemented by customers: companies serving - housing and communal services, telecom operators, government organizations.

Head of Service Platforms Department

з 09.2014 по 04.2017 (2 роки 7 місяців)
Укртелеком, АТ, Київ (Телекомунікації, зв'язок)

- Operation and development of 88 information systems (Service Systems, Operation Support Systems, Business Support Systems, Enterprise Resource Planning Systems, etc.), network and server infrastructure of two Data Centers.
- Providing user support at 2 and 3 levels.
- On average, simultaneous work on 10 projects for the development of existing services and introduction of new.
- About 80 staff members in the department.

Key projects:
- reengineering of business processes and transition to ITIL with the implementation of Service Desk;
- built a team of department from seven divisions;
- implementation a motivation system based on KPI and OKR goals;
- implementation of a corporate portal based on Bitrix;
- geo-reservation of key information systems;
- replacement of the network core and firewalls in Data Centers.

Head of the Center for Development and Support of Information Systemss

з 12.2011 по 09.2014 (2 роки 9 місяців)
Укртелеком, АТ, Київ (Телекомунікації, зв'язок)

- Operation and development of 47 information systems (Service Systems, Operation Support Systems, Infrastructure Systems, VoIP etc.), network and server infrastructure of two Data Centers.
- Providing user support at 2 and 3 levels.
- Management of technical operation and development of Commercial Data Center, providing Customer Support.
- On average, simultaneous work on 20 projects for the development of existing services and introduction of new.
- About 40 staff members in the Center.

Key projects:
- implementation of solutions for monitoring and incident management of the operator's network;
- implementation of a system for automatic activation of services on the network;
- implementation of IPTV and Web hosting services;
- creation of the Data Center of Service Systems;
- support of events: UEFA Euro 2012, Parliamentary elections 2012;
- successful completion of the PWC IT audit.

Освіта

National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”

Faculty of Electronics, Telecommunication Systems and Networks, Київ
Вища, з 2002 по 2008 (6 років)

Знання мов

Англійська — вище середнього

Додаткова інформація

Job Roles: CIO, CTO, Operations Manager, Project Manager, Development Manager, Product Manager.
Experience in creating, launching and bringing SaaS products to market.
Experience in optimization, simplification and automation of business processes.
Basic UI/UX Skills.
Experience in implementing SCRUM and ITIL.
Systems thinking and people management skills.
Proactive approach to collaboration and problem solving.
Ability to work in multitasking and stressful situations.