Оксана

Oksana Bazhanova

Contact
tel: [відкрити контакти](див. вище в блоці «контактна інформація»)
e-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

Languages:
english: Upper intermediate (В2)
ukrainian: native

Summary of Qualifications:
I have 10+ years of experience in the HR area, including building effective HR system for different
companies regarding the level of its development.
I've developed HR strategy, built and fully implemented all HR processes, policies, and procedures;
coordinated recruiting and onboarding processes; supported the adaptation of new employees,
implemented projects related to the transition of the entire team to a remote format and so on.
Deeply researching business process modeling and organizational design.

Work experience
December 2019 - July 2022
‘Adwisely (formarly RetargetApp)’ product start up (close Seed Round)
from HR BP to Head of HR (with HR team in 4 specialists)
● designed the main business processes of the company and organizational design
(using a system and Agile approach)
● built and fully implemented HR processes from scratch
● automated main HR process (ensured the transition to BambooHR)
● implemented of flexible technologies (Kanban, Scrumban, Scrum) and Change
Management in the company
● implemented a project to strengthen corporate culture
● provided core team coaching
● developed and implemented flexible onboarding (98% successfully completed
onboarding) and offboarding processes (about 70% are ready for future cooperation)
● facilitation of a team of managers, holding a retro
● developed of OKRs company-wide
● organized and facilitating of strategic sessions, support in the implementation of
strategy in teams by request
● provided performance review (design and implementation)
● formed and improved the process of HR analytics for constantly changing business
needs
● Improving the quality of the hiring process and direct search for candidates and
headhunting

● during a full-scale war, the organization of all HR processes and management s that
the company does not stop and continues to function in the new realities. In the war’s
second month (March), performance indicators were 90-95%. Also, full support in
matters of military enlistment offices, psychological counseling, and team support.
● eNPS was at the level of 8-8.5 during the entire working time
November 2018 - September 2019
‘Values Value’ recruiting and HR consulting company in game development industry
Chief operating officer (main HR function),
Business process methodologist

● designing and implementing business process and a standards operating procedure;
● communicating with managerial team and all unit employees on the regular basis,
improve work relationships
● forming HR process such as motivation, adaptation, 1:1 meetings and other;
● organizing adaptation process for newly hired employees;
● providing support to all employees regarding HR related issues;
● administrating tasks (Asana, zoom, clever staff, skype) and organisation of day-to-day
processes HR and managerial team;
● building high-performance culture and retention strategy

January 2017 - July 2018
‘Cifrotech’ network of digital stores
HR Business Partner

● designing and implementing business process, organization structure and HR
strategy
● implementing HR process such as recruitment, adaptation, training and development,
1:1 meetings and other;
● designing and implementing the major education program for sales consultants
● forming standards operating service activity in the stores
● communicating with all sales team for ensuring better quality of service
● providing support to all employees regarding HR related issues;
● organizing and sustaining the project ‘The mystery shopper’ (all stages from
beginning to the end) and monitoring of the quality of work
● elaborating of training program and conducting sales trainings for sales team
● forming and arranging analize measure overall staff satisfaction
● negotiating with local specialized educational institutions, organizing and sustaining
the internship in our stores

October 2015 - November 2016
‘Veresen plus’ FMCG
Training and development specialist,
Head of assessment and development department

● designing and implementing processes of internship, adaptation, training and
development;
● designing and implementing the major education program for sales team and
managers of the markets;
● elaborating, organizing and sustaining the project ‘Store managers school’. The
program encompassed various functions including training, workshops, homework,
learning management tools and certification;

● forming training program and conducting sales trainings for sales team and store
managers;
● monitoring of the quality of work in network;
● elaborating, organizing and sustaining the project ‘Start up’ (from recruiting the team
to evaluation team). The major goals of this project was to ensure high quality of
service at the stores opening, increase staff productivity and the stores profits;
● negotiating with local specialized educational institutions, organizing and sustaining
the internship.

Education
Volodymyr Vynnychenko Central Ukrainian State Pedagogical University, Kropyvnytskyi
2005-2010
Department of Philology and Journalism
Bachelor in philology

Other education, workshops
● Kyiv-Mohyla Business School (november 2017- June 2018)
Program: ‘People in an Organization. Transformation of the HR-system’
● Kyiv-Mohyla Business School (may 2017)
Program: ‘School of service’
● International school of business coaches (september 2009 - july 2010)
Business trainer
● Wiesbaden academy of the psychotherapy (WIAP)/International Academy of positive
and transcultural psychotherapy (IAPP) (september 2008 - july 2009)
Basic consultant of positive psychotherapy