Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9227107/

Досвід роботи

Advocate assistant

з 01.2017 по 01.2023 (6 років)
Private activity (Юриспруденція)

Waitress and hostess

з 03.2016 по 03.2017 (1 рік)
Fraser Suites Hotel, Doha,Qatar (Готельно-ресторанний бізнес)

-Greet customers and seat them according to their preferences;
-Offer welcome drinks and beverages;
-Take orders and provide information about menu items;
-Suggest menu items when requested by the customer;
-Ensure that the order is prepared according to the menu;
-Ensure order quality and quantity prior to serving;
-Ensure that continental service is managed during the course of the meal;
-Keep a constant eye on the table to gauge needs and fulfill them immediately;
-Total customers’ check and bring it to them;
-Clear table and clean table tops;
-Change table clothes and clear dishes and flateware;
-Collect menus at the end of the shift.
-Catering

Sales manager

з 01.2015 по 05.2015 (5 місяців)
Korona Hotel, Kiev (Готельно-ресторанний бізнес)

-Sells prospective and current guests on the hotel’s services such as dining options swimming pools and executive rooms as well as notify them of room upgrades;
-Possessing complete knowledge of all of the services the hotel offers for making a successful sale;
-Working with social networks and website;
-Responding to guest concerns, questions and problems;
-Promoting the conference facilities that the hotel has to offer.

Waitress

з 06.2013 по 08.2013 (3 місяці)
Pokrovskoe restaurant, Moscow, Russia (Готельно-ресторанний бізнес)

-Greet customers and seat them according to their preferences;
-Offer welcome drinks and beverages;
-Take orders and provide information about menu items;
-Suggest menu items when requested by the customer;
-Ensure that the order is prepared according to the menu;
-Ensure order quality and quantity prior to serving;
-Ensure that continental service is managed during the course of the meal;
-Keep a constant eye on the table to gauge needs and fulfill them immediately;
-Total customers’ check and bring it to them;
-Clear table and clean table tops;
-Change table clothes and clear dishes and flateware;
-Collect menus at the end of the shift

Hotel administrator

з 05.2010 по 10.2012 (2 роки 6 місяців)
Senator's Park Hotel, Kiev region, v.Podgortzi (Готельно-ресторанний бізнес)

- Booking rooms;
-Guests reception and accommodation;
-Main and additional services organization;
-Eviction and adoption of payment;
-Documentary accompany of hotel guests;
- Carry of negotiations;
- Develop and increase new client relationships.

Sales manager

з 11.2009 по 03.2010 (5 місяців)
Private travel agency "Pilot", Kiev (Готельно-ресторанний бізнес)

-Answer incoming calls;
-Give information about accommodation in countries and tours;
-Actively promoting and selling;
-Visit travel agencies to develop and maintain relationships.

Interpreter

з 06.2007 по 08.2007 (3 місяці)
The Federation of young organization of Ukraine, Kiev (Туризм)

-Answer incoming calls;
-Give information about organization;
-Documentary accompany of young people.

Освіта

National Aviation University

Institute of International Relations ,Faculty of International Information and Law, speciality: tourism, Kiev
Вища, з 2004 по 2009 (5 років)

Додаткова освіта та сертифікати

''Profi and Profit', Organizer of international rest

one month, 2008

Знання і навички

• MS Excel
• MS Word
• Google Chrome

Знання мов

Англійська — вище середнього

Інвалідність

Друга група.