Особисті дані приховані 

Nataliia Herasymchuk
Caterham, UK
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)
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Professional Statement

Accomplished Project & Delivery Manager with extensive experience in streamlining complex
workflows and managing multi-stream project lifecycles. Proven track record in fostering
high-value stakeholder relationships and leading cross-functional teams to meet rigorous KPIs.
Expert in navigating crisis response and process optimization within fast-paced environments.
Adept at leveraging a robust suite of PM tools (Jira, ClickUp, Notion) to drive operational
efficiency and deliver cost-effective solutions.

Core skills

● Project & Delivery Governance: Expert in managing the full project lifecycle across
multiple workstreams, ensuring all deliverables are met on time, within scope, and
aligned with strategic business objectives.
● Operational Excellence & Process Optimization: Proven ability to audit existing
workflows and implement continuous improvement (CI) strategies that enhance
efficiency and reduce operational bottlenecks.
● Strategic Stakeholder Engagement: Skilled in building and maintaining high-level
relationships with internal and external stakeholders, navigating complex requirements,
and managing expectations through clear, transparent communication.
● Performance & Risk Management: Adept at defining KPIs, monitoring progress through
data-driven reporting, and implementing robust risk mitigation plans to ensure business
continuity during crises.

Employment experience

Edwriting | Project manager| May 2024 – Present

● Led delivery workflows for 20+ specialists, including copywriters, proofreaders and sales
team members.
● Managed end-to-end project delivery, covering briefing, planning, execution, quality
review and final delivery.
● Improved operational and delivery processes, reducing turnaround time across multiple
teams.
● Implemented structured communication workflows and client-aligned delivery
standards to ensure service consistency.

● Developed reporting structures and KPIs to track performance, productivity, and delivery
efficiency.
● Resolved conflicts, aligned stakeholder expectations, and maintained high service
quality.
● Coordinated cross-functional tasks using Trello and Hurma, ensuring on-time delivery
and workload balance.

Seller Assistant |Marketing manager |November 2023 – June 2025

● Managed content operations and team workflows across marketing initiatives.
● Developed content strategies, technical briefs and editorial plans aligned with business
goals.
● Oversaw WordPress content pipelines, SEO deliverables, and publication schedules.
Conducted market and competitor research to support strategic planning and
positioning.
● Streamlined cross-functional collaboration using Jira, Notion, and Figma, improving
delivery efficiency.

Vassabi |Marketing manager |March 2023 – November 2023

● Created, coordinated, and published content across the website and social media
channels.
● Managed WordPress administration, including page structures and landing page
creation.
● Collaborated with designers and marketing teams to support digital campaigns and
launches.
● Ensured content consistency, quality standards, and brand alignment.

Freelance | January 2019 – January 2023

● Wrote and edited web content, blogs, and landing pages for diverse audiences.
● Developed content plans and supported the creation of visual and design assets.
● Translated and localised articles from English to Ukrainian (EN–UA).
● Maintained content quality, clarity, and SEO best practices.

Education
Master's Degree: English & French Philology, Chernivtsi National University (Ukraine) — 2018
Project Manager Certificate: Laba — 2025
IELTS Upper-Intermediate — 2021

References available upon request