Вікторія

VIKTORIYA SKOTNITSKA
NW6 3QE KILBURN, LONDON,
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

EDUCATION
10/2019 - 10/2021
Pedagogical University of National Education Commission in Krakow Major:
State security

09/2018 - 07/2020
Ternopil National Technical University Iwan Pułuja
Major: Accounting and Taxes

10/2016-10/2019
Pedagogical University of National Education Commission in Krakow Major:
National Security

EXPERIENCE Administrator, 03/2021 - 01/2022
Cafe Lupinka, Poland, Krakow
• Maintained impeccable office organisation to support efficiency, professionalism
and performance objectives.
• Managed client communications by answering phones and corresponding
through email.
• Scheduled appointments and maintained master calendar.
• Completed daily billing, collections and reporting duties.
• Monitored and controlled office inventory, ensuring adequate supply levels,
timely product ordering and efficient management of company resources.

Cashier Assistant, Waiter, 05/2020 - 03/2021
Cafe Lupinka, Poland, Krakow
• Tallied cash at end of shift, actioning and reporting discrepancies according to
company policies.
• Recorded orders and partnered with team members to serve food and
beverages accurately and efficiently.
• Completed opening and closing checklists according to set standards.
• Processed credit and cash transactions using Point Of Sale (POS) system.
Maintained clean, tidy and organised checkout areas.

Receptionist, 11/2019 - 04/2020
Horel Lorenzo, Poland, Krakow
• Delivered polite, professional customer service to enhance business reputation
through positive first impressions.
• Helped guests with reservation and check-in to their room.
• Greeted arriving guests and personally escorted to meeting spaces.
• Supported guests with immediate, knowledgeable assistance for diverse needs.
• Coordinated travel arrangements and itineraries for staff trips, conferences and
meetings.
 HOBBY • nail art
• dancing
• travelling
• photography
• reading

LANGUAGES Ukrainian: First Language

Polish: C2

English: B2

Upper Intermediate

CORE • Microsoft Word, Excel, Power Point
QUALIFICATIONS • Creativity
• Communicability
• High level of time management
• The ability to work in a team
• Office admin
• PC and Mac proficient
..
• Multitasking ability

CERTIFICATES • 11/2021 State certificate of proficiency in the state language
• 10/2019 First aid course in life-threatening situations for children and adults
• 12/2018 Member of the organizing committee of the International Scientific Conference
"Conference on Genocide»
• 11/2018 Participant of the International Scientific Conference "Aviation People and
Memorials»
• 05/2018 Member of the organizing committee of the III International Conference "Modern
Conditions of State Security»
..