Iskandar

Iskandar Iskandarzade [відкрити контакти](див. вище в блоці «контактна інформація»)

+380 (66-674-16-99)
I am a consicentous who works hard and pays attention to
detail. I'm flexible, quick to pick up new skills and eager to
learn from others

EDUCATION SKILLS & EXPERIENCES
Liberal Arts and Science (B.A) MC Office ( Word, PowerPoint, Excel,Outlook)
Adam Mickiewicz University Poznan
08/2018 - 08/2021, Poland,Poznan iGaming eSports Jira Responsibility

Motivated Team - Work Oriented

WORK EXPERIENCE Good listener and communicator Forex CRM
Customer Support Agent
Ryanair Airlines Creativity Zendesk Logistics
10/2018 - 04/2021, Poland,Poznan
Offering support to customers who have
questions, concerns, and problems (via email, chat
& phone) LANGUAGES
Resolving customer complaints, managing Ukrainian English
database records, drafting status reports on Elementary Proficiency Full Professional Proficiency
customer service issues
Russian Polish
Assisting customers, including providing help with
Professional Working Elementary Proficiency
check-in, ticketing changes, rebooking, and special Proficiency
service requests
Providing information on arrival and departure Spanish Italian
times, boarding procedures, gate changes, and Elementary Proficiency Elementary Proficiency
carry-on regulations
Turkish Azerbaijani
Native or Bilingual Proficiency Native or Bilingual Proficiency
Customer Support Agent
CodeAcademy
05/2021 - 03/2022, Azerbaijan,Baku
INTERESTS
Offering support to customers who have
questions, concerns, and problems Music Producing Self improvement
Providing information about available courses
Technology Languages Books Sports
Customer Support Agent
WiserBrand (1StopBedrooms - USA)
03/2022 - 02/2023, Kharkiv,Ukraine(Remote)
Offering support to customers who have
questions, concerns, and problems (via email, chat
& phone)
Assisting customers to track their shipments by
pulling information from warehouses, freight &
local shipping carriers
Assisting customers with special needs &
resolving customer complaints and complex cases
Verifying customers identity & information in the
company's database