Контактна інформація

Шукач вказав ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9599091

Досвід роботи

Logistics dispatcher

з 07.2022 по 01.2023 (6 місяців)
Everest transit, Remote (Auto business and auto service)

Strategically plan and manage logistics, transportation, and customer services of our operation.
Record of successfully managing operations of freight transportation.Keep track of quality, quantity, delivery times, transport costs, and efficiency of customer shipments. Using load boards DAT/Truckstop platforms.

Dispatcher/Booking Agent

з 01.2021 по 10.2021 (9 місяців)
Repair Porter, Remote (Public and business services)

We receive US calls and we dispatch technicians to repair appliances, handle booking, complaints, cancelations, anything they throw at you, We used RingCentral and Bookjobsnow.

SEO copywriter

з 04.2020 по 12.2020 (8 місяців)
Parimatch, Kyiv (Beauty, fitness, sports)

Write articles on betting sites and update and rewrite the old one,for different countries for Parimatch

SEO copywriter

з 10.2019 по 05.2020 (7 місяців)
Fitness Forever, Remote (Beauty, fitness, sports)

Write unique articles of our products for the company site

Pharmacy sales manager

з 06.2019 по 10.2020 (1 рік 4 місяці)
Pharmacy Network, Remote (Medicine, pharmacy)

Sale of goods of the company by phone, communicating with customers from the USA by phone and e-mail (we provide you with the data of customers and there are no cold calls in our company);
Staying in touch with customers

Customer support representative

з 10.2018 по 06.2019 (8 місяців)
EvoPlay, Remote (IT)

Assist consumers with their queries and do activities fo them through the company using Gmail and Roundcube

Освіта

University

Student, Kyiv
Вища, з 2017 по 2024 (7 років)

Знання і навички

Додаткова інформація

https://t.me/dopeperfection

Good day
thanks for the opportunity
I would be a great addition to your team because
Solid foundation of customer care and relations, with vast experience in the field
Excellent talent for using strategies to deescalate irate clients
Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life
Create a content strategy along with the marketing department
Fluency in English, with excellent communication skills both in verbal and written communication
Proficiency in numerous computer applications and software, including MS Word, Power Point, Excel, and several others
Write SEO texts. Blog posts. Website content.
Highly motivated and driven to achieve set goals and targets
Ability to maintain a calm and composed manner when dealing with potentially explosive client situations
Superb ability to multitask, able to handle multiple duties and responsibilities without sacrificing quality of work
Possess a fun and vibrant personality that customers find refreshing and appealing
Excellent leadership skills, with a unique talent for handling and resolving conflicts within the team
Great team player and excellent independent worker
Excellent oral and written skills
Stellar customer service skills
Commendable problem-solving skills
Good interpersonal skills
Impressive critical thinking skills
Excellent record-taking capabilities
Good decision-making skills
Retentive memory
Proficiency in English