Alina

Alina Serdiuk
Mobile | Telegram | WhatsApp +38095613310 | Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Personality Test - https://www.16personalities.com/istj-personality
Linkedin : [відкрити контакти](див. вище в блоці «контактна інформація»)

Personal Profile:
Multilingual Personal Assistant with over 10 years of administration experience. Degree in
Geography.

Key Skills:
● Excellent proven organisational and administration skills.
● Great written and spoken communication and interpersonal skills.
● Always accurate with great attention to detail.
● Known for always being very calm with a professional manner.
● Flexible and adaptable approach to work with the ability to use own initiative
successfully.
● Always tactful with great discretion, for dealing with confidential information.
● Advanced IT Skills: MS Word, Excel, PowerPoint, Bespoke Systems, Researching
the Internet, Zapier automatization,active user of Chat GPT and many other AI
programs .
● Experience with virtual meeting platforms (Zoom, Teams), adept at learning new
software quickly
● Advanced Logistics software skills: Microsoft Office, Redmine, Voxme,
Sage, Timocom, Trans.eu, Optima, Saldeo, Salesforce, Oracle financials.
● Time management systems: Mainly Notion but also Trello and ClickUp.
● Language skills: English, Ukraine, Polish and Russian.
● OSINT.

Professional Training and Education:
● Bachelor’s degree in Geography. Taras Shevchenko University of Kyiv. Sep 2008 -
Jun 2013.
● GCSEs equivalents. High School Diploma. Lyceum, Novovolynsk.2004-2008.

Career History:

Data entry specialist IMCD London,UK : (contract) Apr 2026 - Aug 2026
● Enter and update data accurately in company databases, spreadsheets, and internal
systems.
● Review and verify information to ensure accuracy and completeness.
● Identify and correct data entry errors, inconsistencies, and duplicate records.
● Organize and maintain digital files, documents, and records.
● Process information from documents, forms, emails, and other sources.
● Perform regular data validation and quality checks.
● Update existing records and ensure information remains current.
● Maintain accurate records and follow established data entry procedures.

● Assist with data collection, organization, and reporting when required.
● Retrieve and provide information from databases and internal systems as requested.
● Maintain confidentiality when handling sensitive or business-related information.
● Track completed tasks and report data issues or discrepancies to the appropriate team.
● Support administrative teams with data-related tasks and projects.

Personal Assistant for a private person (remote,part time) Jul 2024 -
Aug 2026
● Planning daily/weekly schedule, reminders about tasks and meetings.
● Researching and analysing information.
● Travel routing, Booking excursions and entertainment, hotels,
transportation arrangement.
● Concierge services: reserve tables, doctor appointments, order tickets
etc.
● Shopping and errands: online purchasing,organization, and delivery
control.
● Synchronizing family members schedules.

Administrative Assistant for a shipping company K Pak Ltd, London Feb
2023-Aug 2024
● All forms of client communication – email, telephone and face
to face.
● Arranging collections / deliveries both locally and internationally.
● Working on a bespoke database (Art Manager) to create all the required
shipping documentation.
● Producing shipping invoices (in Sage). Producing pack notes. Checking customs
entries. Licences.
● Filing, proof of export and ensuring file checks have been done.
● FedEx, DHL international shipping.

Virtual Personal Assistant to Director. Starlit Accounting Sp. z o.o Poland,
Remote. July 2022 - Dec 2022
● Reporting to the Head Account or Director and supporting a team.
● Supporting in the implementation of administrative tasks by handling the
e-mail box, creating and editing documents, preparing presentations and
handling official letters.
● Coordinating of cooperation with contractors and clients by preparing offers,
keeping a calendar, arranging meetings, and coordinating creation.
● Responsible for implementing settlements in the accounting area. Dealing with
sales records, invoices, analysis of bank statements and cooperating with
accounting.
● Coordinating settlements in the area of employee employment. Completing
administration of personnel confidential documents, recording of working time and
holidays. Maintaining and updating confidential records on the computer system.
● Preparing commissioned reports, summaries and analyses.
● Blogging / website management; responsible for posting posts and graphics,
moderating blog comments, arranging meetings and finalizing formal issues.

International Dispatcher. Piotr Godlewski "Godlewski Transport", Krakow. Nov
2019 - June 2022
● Reporting to the manager and working in a team. Each day responsible for
coordinating road transport.
● Responsible for solving drivers' problems swiftly. Organising and controlling
transport work.
● Recruiting a team of drivers and doing all background checks.
● Evaluating drivers' work - combustion, care for equipment.
● Cooperating with offices, filling in applications for permits, declarations, residence
cards.
● Organising all the drivers training. Maintaining and updating confidential records
on the computer programme.
● Working within all regulations and health and safety.

International Dispatcher. A1Trans Sp. z o.o, Krakow. Mar 2017 - Sep 2019

● Working with CMR documentation from drivers, preparation of settlements.
● Responsible for the employment of foreigners and validating of documents.
● Filling in applications for work permits. Resolving ongoing drivers' problems
swiftly.
● Searching for loads and coordinating drivers. Maintaining and updating
confidential records on the computer programme.
● Working within all regulations and health and safety.

Office Assistant. Dmytruk, Lutsk. May 2012 - Oct 2016
● Reporting to the Head Accountant. Each day responsible for assisting an
Accountant with all confidential records and documents.
● Supporting in the implementation of administrative tasks by handling the
e-mail box, creating and editing documents, preparing presentations and
handling official letters.
● Coordinating of contractors and clients by preparing offers, keeping a calendar,
arranging meetings, and coordinating of creation.
● Responsible for implementing settlements in the accounting area. Dealing with
sales records, invoices, analysis of bank statements and cooperating with
accounting.
● Coordinating settlements in the area of employee employment. Completing
administration of personnel confidential documents, recording of working time and
holidays.
● Maintaining and updating confidential records on the computer system.
● Preparing commissioned reports, summaries and analyses. Working within all
regulations and health and safety.

Interests and Hobbies:
I enjoy squash,tennis,hiking,traveling,art, psychology…