Олександр

Oleksandr Zavediia

Birth: 24.04.1992
Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)
mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

PERSONAL INFORMATION

Experienced and highly motivated with at least 6 years experience in the IT industry who is
open for new opportunities
As for me there are no unresolved tasks until google did not ban you. Fast learner.

SOFT SKILLS

● creativity
● curiosity
● flexible thinking
● enthusiastic
● attention to details
● self-motivated
● communication skills
● positive attitude
● team worker

LANGUAGES

★★★★★ Ukrainian
★★★★★ Russian
★★★☆☆ English
WORK EXPERIENCE

August 2019 - March 2023
L3 Support engineer/Support teamLead
NDA Restricted company name, Kyiv

● User and hardware/software support remotely and locally
● LAN/Wifi troubleshooting (dhcp, dns, vlan)
● Install Configure and support of MacOS, iOS, Windows
● Assisting with software/HW for all employees in the company
● Zabbix install and configure
● Keeping all HW and software up to date and fully working
● Working with AD/DNS/GPO/WDS
● Working with Network equipment Cisco
● Working with Jira/Slack/Gitlab
● HW receiving, checking and inventorisation
● HW Preparing for provision(mostly macOS/iOS/Android/Windows devices)
● Working with aws EC2
● Basic setup and configuration of Linux servers(mostly for test purposes)
● Onboarding assistance/basic information provision for newcomers
● Working with Cisco equipment
● HelpDesk Team management
● Tasks/Requests/HW Standardization/optimisation

October 2018 - August 2019
L2 Support engineer GlobalLogic,
Kyiv

● User and hardware/software support
● LAN troubleshooting (dhcp, dns, vlan)
● Install Configure and support of MacOS, iOS, Linux(ubuntu usually), Windows
● Install and configure software
● Working with AD/DNS/GPO/WDS
● Working with Network equipment Cisco
● Working with GSuite business accounts
● Working with Jira/Slack
August 2017 – October 2018
System Administrator at international group of companies - Smartline group,
Kyiv

● User and hardware/software support
● LAN troubleshooting
● Install and configure windows 10, windows server 2008/2012, Linux(Ubuntu),
● Configure and support of MacOS, iOS, Linux(ubuntu usually), Windows
● Install and configure software
● Configuration and working with AD/DNS/GPO/WDS
● Network equipment Cisco/Zyxel/Mikrotik
● Install and configure of CentOSminimal + Zabbix + Slack notifications,
● GSuite business accounts
● Working with Imena.ua/GoDaddy domain provider
● Working with Jira/Slack
● Working with Mobotix cameras and software(install configure)
● Install and configure openMediaVault
● 1C db Backup MS SQL Server
● Install and configure of synology file system
● Setup and configure OwnCloud
● Working with ESXI
● Working with SugarCRM
● Install MEdoc updates
● Working with BigBrother passing system
● Configuring WSUS/GPO/WDS/AD

January 2017 – August 2017
System Administrator at ITLogica, Kyiv

● local office support.
● Network design/troubleshooting Page
● PC repairing by failure parts replacing ,
● PC/Server assembling and configuring
● Installing and configuration of windows (xp/7/8/10, server 2008/2012/2016),
Linux(Ubuntu)), MacOS, Android, iOS
● Configuring WSUS/GPO/WDS/AD
● Working with Active Directory,
● Configure and firmware update for Mikrotik routers and Ubiquiti unifi WIFI access points
● Deploy and configure Zabbix with push notifications,
● Deploy and configure MicrosoftSharePoint
August 2016 – January 2017
HelpDesk Support at FmGroup, Kyiv

● Install and configure IT hardware for opening the restaurant,
● Local office support and restaurant
● PC repairing by failure parts replacing
● PC/Server assembling and configuring
● Working with Active Directory,
● Working with zimbra mail boxes
● Installing and configuring all the necessary kinds of software
● Working with HelpDesk ticketing system
● Hardware purchasing and inventorisation
● Configure and firmware update for Mikrotik routers and Ubiquiti unifi WIFI access points
● Network design/assembling/troubleshooting

EDUCATION

2010 – 2015 State University of Telecommunications, Kyiv. Red specialist diploma,
qualification – Computer systems engineer