Богдана

Bohdana Yushchak, Manager
[відкрити контакти](див. вище в блоці «контактна інформація») // [відкрити контакти](див. вище в блоці «контактна інформація»)

AREAS OF INTEREST
Management, billing management, competencies development, management of foreign economic activity, management and international
entrepreneurship, psychology of management.

EMPLOYMENT HISTORY
Oct 2023 — current time Billing and collections specialist, ANT-Kapitel, Harris Health Care, Century Medical and
Dental center, Sherman Abrams Laboratory Kyiv, Cherkasy, New York
• Identifying and correcting errors in financial documentation to ensure accuracy and compliance.
• Conducting training sessions for new employees on billing processes and insurance protocols.
• Reviewing and correcting payment applications for medical services after receiving error
notifications.
• Monitoring payment status for services rendered and initiating re-processing procedures following
insurance denials.
• Resolving claim denials using in-depth knowledge of U.S. insurance policies and guidelines.
• Contacting medical providers to obtain missing documentation and verifying the accuracy of
patient diagnoses.
• Verifying compatibility between patient insurance plans and services provided by the medical
institution.
• Making time-sensitive calls to insurance companies to confirm patient benefits and claim statuses.
• Closing outdated or irrelevant cases and service orders.
• Communicating with patients regarding overdue balances and coordinating with collection
agencies on unresolved debts.
• Collaborating with government and private insurance companies and monitoring updates to their
policies.
• Processing payments using the company’s internal and external billing/payment platforms.

Nov 2021 — Jun 2023 Billing Manager; Langate, CareBiller, Future Care Consultants Lviv, New York
• Registering patients, verifying their data and enrolling them to new insurance plans.
• Monitoring the progress of payment for services provided by medical institutions and conducting
appeal operations in case of payment refusal.
• Checking the compatibility of the patients' insurance plan with the possibilities of providing the
right services on the part of medical institutions; processing medical referrals.
• Creating claims, corrected claims, appeals.
• Making urgent calls to verify patient authorisations, benefits and claims statuses.
• Creating reminder letters for patients who have outstanding debts, communicating with them and
sending them to collection agencies.
• Working with medical and pharmacy insurance disenrollments.
• Maintaining active contact with insurance companies, regular monitoring of changes in their
organisational policy.

Jul 2021 — Jul 2022 English language teacher; Wunderchado Kyiv
• Performing initial screenings in order to understand child’s knowledge of a subject area prior
to developing a tutoring plan.
• Creating and implementing of individualized lesson plans for children and performance of
appropriate assessments.
• Creating and implementing of a curriculum that supported students in the understanding of
English grammar, listening, reading comprehension, and writing.
• Using various teaching methodologies during a lesson to support students with different types
of information perception.
• Communicating with parents or guardians to discuss student growth and plans to meet their
needs in the future.
• Creating the supplemental assignments for students to support a greater learning experience.

Feb 2019 — Jun 2019 Senior laboratory assistant; Lviv Polytechnic National University Lviv
• Execution of assignments of the head of the department of Management and International
Entrepreneurship.
• Registration of the test papers and coursework of part-time students.
• Forming and monitoring the schedule of full-time and part-time students and notifying teachers.
• Execution of detailed recording of department meeting protocols and department scientific seminar
protocols.
 • Entering into the database the hourly payment of the heads of examination commissions for the
defense of bachelor's qualification papers, and the hourly payment of reviewers.
• Formation of commissions for the second study of the disciplines of the Department of Management
and International Entrepreneurship.

Sep 2018 — Jun 2023 Private English teacher, English language tutor; Self-employed Lviv
• Performing the initial screenings to understand a client's knowledge of a subject area prior to
developing a tutoring plan.
• Creating and implementing of individualized lesson plans for clients and performing the
appropriate assessments as needed.
• Working closely with family members and educators to develop programs that were most beneficial
to the needs of the client.
• Using various teaching methodologies during a lesson to support students with different types of
information perception.

EDUCATION
Jun 2023 — Dec 2024 Master´s Degree in Management; Lviv Polytechnic National University Lviv
• Diploma with honours.
Sep 2021 — Mar 2022 Military training under the program of reserve officers; Lviv
Hetman Petro Sahaidachny National Army Academy.
• The educational program is temporarily not finished due to the start of the war and the need to
temporarily leave the country.
Sep 2018 — Jun 2022 Bachelor's Degree in Management; Lviv Polytechnic National University Lviv
• Diploma with honours.

PUBLISHING
May 2022 — Yushchak, B., & Zhezhukha, V. Foreign language competencies of managers in the development of foreign
economic activities of enterprises. Black Sea Economic Studies.
Nov 2021 — Yushchak, B., & Hanas, L. Peculiarities of IT enterprise budgeting. Collection of Materials of the International
Scientific and Practical Internet Conference «Current State and Prospects of the Development of Accounting, Auditing,
Taxation and Analysis in the Conditions of International Integration».
Oct 2021 — Yushchak, B., & Lykholat S., & Veresklya M. Product placement as a modern marketing tool. Efficient economics.
Oct 2021 — Yushchak, B., & Bodaretska, O. Problems of language competences in foreign economic activities. Collection of
Theses of Reports of 79th Student Scientific and Technical Conference.
Apr 2021 — Yushchak, B., & Lykholat, S. Empathy as the key to the success of personal sales. All-Ukrainian Scientific and
Practical Internet Conference «Current State and Development Prospects of the Services Market of Ukraine».
Oct 2019 — Yushchak, B., & Andriychuk, Y. Methods of emotional intelligence development. Collection of Theses of Reports
of 77th Student Scientific and Technical Conference.
Oct 2019 — Yushchak, B., & Yurynets, O. Disadvantages and advantages of European Integration of Ukraine. Collection of
Theses of Reports of 77th Student Scientific and Technical Conference.
Jun 2019 — Yushchak, B., & Darmits, R. Informational and statistical support of employee competence assessment. Collection
of Theses of Scientific Works of the Participants of the International Scientific and Practical Conference for Students, Graduate
Students and Young Scientists «Modern Scientific Views on Modernization, Innovative Technologies and Financial Processes».
Oct 2018 — Yushchak, B., & Hryhoriev, O. The influence of the social lending system on legal entities in the PRC. Collection
of Theses of Reports of the 76th Student Scientific and Technical Conference.
Oct 2018 — Yushchak, B., & Barvinska, Y. The influence of the art of negotiation on the efficiency of international trade.
Collection of Theses of Reports of 76th Student Scientific and Technical Conference.
CERTIFICATIONS AND TRAININGS
Feb 2025 HIPAA Privacy and Security Rules
Feb 2025 Medicaid/Medicare Compliance Program Training
Feb 2025 NYS Sexual Harassment Training
Feb 2025 OSHA Bloodborne Pathogens
May 2024 — June 2024 Pre-diploma practice
Aug 2022 — Aug 2023 Erste Schritte auf Deutsch (A2-B1); Goethe Institut
May 2022 — June 2022 Pre-diploma practice
Dec 2018 FCE English Certificate (B2); Cambridge English
May 2018 — Nov 2018 FCE English Certificate preparation (B2)
May 2018 Speaking hour (B2); Translation Agency «Tlumach»

SKILLS
• Proficient in basic Microsoft Office programs.
• Experienced in using various CRM systems.
• Strong business communication skills.
• Flexible and skilled in problem-solving.
• Effective managerial and leadership abilities.
• Excellent organizational skills.
• Accurate data entry.
• Professional phone etiquette and handling.
• Experienced in remote work environments.
• Knowledge of billing and invoicing processes.

HOBBIES
Psychology, psychiatry, theory of lies, literature, writing, drawing, research activities.

LANGUAGES
Ukrainian - native; English - business, C1; German - B1; Polish - basics.

OTHER
Driving license - B.