IDeals Solutions
Вакансія від 21.03.2017

Customer Service Representative (Portuguese)

20000 грн

Компанія:
IDeals Solutions   
Місто:
Київ
Вид зайнятості:
повна зайнятість
Вимоги:
Досвід роботи від 2 років

Опис вакансії

International software technological Company — iDeals Solutions (www.idealsvdr.com) opens a new position for Customer Service Representative in its Kiev office.

iDeals Solutions is a global Company with a team of highly qualified and reliable experts with offices and partners in four international regions including North America, Western Europe, Eastern Europe, and the Asia Pacific region. The Company is intended to be a global leading SaaS provider of secure document management solutions.

If you’d like to grow and run exciting new projects using latest and hottest technologies, we can give you such opportunity. We are looking for proactive and talented people who ready to meet real challenges and interesting tasks and be ready for wide career opportunities.

Requirements:

  • MUST! Portuguese writing and speaking — fluent;
  • Good writing and speaking English;
  • Availability to work at evening/night shift;
  • Experience of communication with Portuguese native speakers;
  • Previous working experience using Portuguese at least 1 year;
  • University Degree or final year students will be considered as well;
  • Excellent computer knowledge, proficient in MS Office (Word, Excel);
  • Ability to perform routine work;
  • Passion for professional development in IT industry;
  • Self-management, openness, kindness, and sense of humor;
  • Readiness for business trips;

Responsibilities:

  • Handling incoming calls/correspondence (in Portuguese, English);
  • Consulting users, knowledge working;
  • Processing customer requests;
  • Resolving technical problems in accordance with the instructions;
  • Quality control of IT systems;

Compensation package and work conditions:

  • Competitive high salary (depending on the interview results);
  • Work in the technology software product company, with great goal-oriented people, without any outsourcing issues;
  • Free lunches and snacks;
  • Good office location;
  • 100% paid vacation and sick leave;
  • A lot of opportunities for professional growth;
  • Paid attendance of conferences, seminars and courses;
  • Friendly work schedule
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