Резюме від 27 квітня 2017

Onur

Customer Support Specialist (English, Turkish or Asian language)

Зайнятість:
Повна зайнятість.
Вік:
40 років
Місто проживання:
Київ
Готовий працювати:
Київ, Одеса

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Знання і навички

MS Office Adobe Illustrator Adobe InDesign Adobe

Додаткова інформація

Onur COBANOGLU
Marketing Specialist at YEMSİS
[відкрити контакти](див. вище в блоці «контактна інформація»)

0 555 698 5352
Karşıyaka / İzmir - TURKEY

Summary

Sales and Marketing with Foreign Trade Experience
Customer Relations Development
Collaboration Management & Delegation
Leading International Sales
Analyzing and mapping profile of the company for possible improvements

Freelance Consultancy Trainer
Teamwork Skills
Effective Sales & Marketing Communication
Time Management for Efficiency
Leadership & Motivation
Build a Positive Approach with NLP
Quality Management Systems Introductory
Import Export Operations & Marketing

Specialties

Sales & Marketing, Freelance Consultancy Trainer, Teamwork Skills, Communication Skills, Leadership Skills, International Agreements, Customer Relationship Management, Service Consultancy, Perishable Goods Exportation, Distribution and After Sales Management into Local and Global Markets

Experience

Marketing Specialist at YEMSİS Software Technologies
February 2013 - Present

To oversee the development of relationships between YEMSİS and customers and ensure that follow-up schedules and deadlines are met.
To ensure that team are motivated to convert potential customer interest into action by encouraging them to undertake improvements to meet necessary targets

Sales & Marketing Manager at Bamer Consultancy
March 2010 - February 2013

To supply needed solutions to our clients respectively by making the sales and taking care with possible different situations proactively.
To manage the Customer Relations Team and to ensure that the service delivery to BAMER customers and prospects is of excellent quality and achieves overall contract objectives

To ensure the team has the requisite skills and tools to do their jobs effectively and efficiently and to work closely with partners.

Freelance Trainer Consultancy & Training
March 2008 - Present

Leading courses in different industries with subjects as below;
Teamwork & Collaboration Skills

Effective Sales & Marketing Communication

Time Management for Efficiency

Leadership & Motivation

Effective Communication Development

Build a Positive Approach with NLP

Quality Management Systems Introductory

Foreign Trade Regulations & Operations & Marketing

DENIZLI ORGANIZED INDUSTRIAL ZONE HEADQUARTERS
Developing Effective Teamwork Skills, ISO Quality Management Systems Introductory
MINE KAĞIT A.Ş.
Effective Communication and Interpersonal Problem Solving
OZELSAN POMPA
Effective Communication and Interpersonal Problem Solving
ESKISEHIR UNIVERSITY OF OSMANGAZİ
Sales & Marketing Strategies for New Employees
TIPSAN MEDİKAL CİHAZLAR A.Ş.
NLP & Problem Solving Skills
ZAFER MADENCİLİK.
Foreign Trade Regulations & Operations and Export Marketing
SU MERMER LTD.
Effective Communication and Interpersonal Problem Solving

Sales & Marketing Executive at Kopuzmar A.S. / Ugurlu Balik Ltd.
January 2008 - July 2009 (1 year 7 months)

Expanding the companies capabilities by diversifying the vision and versatility of the human power in the company. Delegating the proper jobs to concerning individuals for optimum benefits. Manage the operations related to Import/Export regulations with solution partners. Keep close contact with clients.

Foreign Trade Executive at Bagci Balik A.S.
April 2006 - May 2007 (1 year 2 months)

Managing the operations related to Import/Export regulations with solution partners. Following the laws and acts related to aforementioned operations. Keeping close contact with clients to assess unbreakable bonds between company and its clients. Solving problems by simplifying the unnecessary process and complexity between processes and flows of the relationship.

Certifications

ISO 9001:2008 Internal Audit Qualification
BAMER Consultancy

ISO 22000:2005 Internal Audit Qualification
BAMER Consultancy

Customer Relationship Management
Advance Consultancy

Foreign Trade Policies & Incoterms
Aegean Exporters Association

European Union Agriculture Regulations
EGEV

Sales & Marketing Strategies
Human Resources Management Turkey

Skills & Expertise

Export
International Trade
Customer Relations
Microsoft Office 2003 – 2007 - 2010
IT Management
Sales Management
Marketing Strategy
Corporate Management
Product Marketing
Communications CRM software
Online PR
International Sales
Customer Satisfaction
Corporate Identity
Effective Communication
Inhouse – Outdoor Staff Training

Languages

Turkish(Native Tongue)
English(Full professional proficiency)
Italian(Elementary proficiency)

Education

Dokuz Eylül Üniversitesi
Bachelor of Science (B.S.), Bachelor of Finance, 2001 - 2006

Interests

Follows articles and scientific researches related to social sciences (TED talks, Science and NATURE Magazine etc.), gathering information regarding human behavior and having time with my Scottish Fold cat.

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