Вакансия от 30.11.2016

Retention Manager

Компания:
E.S-Trading    VIP 
Город:
Киев
Вид занятости:
полная занятость

Описание вакансии

We are a dynamically growing, ambitious, active, goal oriented company. We are looking for an Retention Sales manager to join our growing team.

YOU ARE:

  • Analytical minded
  • Dependable
  • Detail oriented
  • Multi-tasker
  • Quick learner
  • Coachable
  • Problem Solver

SOME OF WHAT YOU WILL BE DOING:

  • Strong attempt to save all accounts that request to close
  • Sense of urgency to save and/or maintain merchant relationships
  • Work to ensure 100% visibility to management of Retention efforts and any issues
  • Run various reports for Retention and upper management
  • Perform light level rate reviews as needed to save an account
  • Document issues accurately in established databases
  • Liaise with other departments to identify issues, solve problems or share communication
  • Continuously seek to improve Retention initiatives within the company

REQUIRED EXPERIENCE:

  • 2+ years in Retention (Binary/Forex)

PREFERRED EXPERIENCE:

  • Merchant services support experience
  • Call Center Experience
  • Experience with retention

WE OFFER:

  • The first month work under an employment agreement;
  • Trial period — 1 month;
  • Official employment after probation;
  • Comfortable work conditions;
  • Friendly supportive team;
  • Handsome compensation;
  • Mon-Fri;
  • Opportunities for professional growth and career development;
  • Comfortable office with all the facilities in the heart of Kiev.
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