Вакансія від 16 січня 2020

Oracle Support Engineer

Телекомунікації, зв'язок; 50–250 співробітників

Київ, вулиця Воздвиженська, 45.
1,2 км від центру · На мапі

Повна зайнятість. Досвід роботи від 2 років.

Опис вакансії

PortaOne’s Technical Team is dedicated to providing world-class technical assistance to our customers, working with them as partners to ensure that software solutions are deployed, maintained and upgraded in an efficient manner.


The Oracle DBA position contributes to the company success by ensuring stable and reliable work of DB for the live services our *business customers* provide.

You will cooperate tightly with Technical Support Department who need assistance in dealing with Oracle DB-related requests.

Yourresponsibilities will be:

  • configure, maintain and troubleshoot Oracle database components such as Dataguard and RAC
  • provide recommendations for continuous improvement
  • investigate and resolve issues with interaction of Oracle RAC with other SoftSwitch/Billing components
  • take care of disaster recovery monitoring and management
  • analyze system performance and tune Oracle RAC performance in live real-time environment
  • research, work out, test and perform different kind of maintenances and software upgrades
  • share knowledge how to handle aforementioned tasks properly to Technical Support Engineers, assist and guide them
  • cooperate with developers, systems administrators and other teams to implement various database-related tasks
  • communicate with customers in email and/or chat during troubleshooting of incidents related to Oracle infrastructure and discussion of preventive measures
  • dealing with occasional escalations in non-business hours


  • 3+ years of experience working with Oracle Database.
  • Knowledge and experience in Oracle Database 11g, 12c administration
  • Experience in RAC, Data Guard, OEM
  • Experience in tuning performance of Oracle RAC
  • Experience in backup and recovery via rman
  • Knowledge of TCP/IP networking, network protocol and packet analysis
  • Understanding of hardware server components
  • Scripting skills (bash, perl or python)
  • English B1+
  • Good communication skills

We offer:

  • Professional development
  • Excellent career opportunities
  • Competitive salary in USD
  • Paid vacations, compensatory leaves and sick leaves
  • Сozy and comfortable office with friendly environment:
  • Team buildings and corporate events: https://www.youtube.com/watch?v=Xo2eA2lQK9U
  • Highly skilled colleagues who are ready to share knowledge
  • Professional trainings
  • Cozy office in the city center with lots of delicious benefits and a relaxed, friendly environment

About us:

PortaOne, a company founded by Ukrainians in 1997, is now a global software developer for modern telecommunications.

The PortaOne platform, PortaSwitch, is a fundamental part of the business infrastructure for more than 470 service providers and telecommunications companies in ~90 countries.


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