Резюме від 16 січня 2024 PRO

Оксана

Customer support specialist

Зайнятість:
Повна зайнятість.
Вік:
36 років
Місто:
Київ

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Lead sales economist

з 04.2023 по 09.2023 (5 місяців)
LLC “Robert Bosch”, Київ (Автобізнес та автосервіс)

1. Processing of customer inquiries regarding product availability, prices, delivery date.
2. Creation of requests regarding the delivery date and product characteristics to the supplier.
3. Consulting customers on logistics issues.
4. Cooperation with the transport department on delivery issues.
5. Advising customers on working with the order platform.
6. Processing customer orders in SAP (goods and services), closing them, organizing their delivery with the transport department.
7. Processing write-off in SAP.
8. Processing and resolution of customer complaints.
9. Control of customer payments.
10. Managing of document flow in SAP and in Vchasno electronic service.
11. Reconciliation with the client on payments, forming of reports on orders. Resolution of disagreements.
12. Forming of internal reports in SAP, Excel.

Procurement manager

з 10.2021 по 02.2022 (4 місяці)
LLC " АKVASPECBUD ",, Київ (Будівництво, архітектура, дизайн інтер'єру)

1. Processing of requests from project managers for equipment and materials (pumps, regulating and shut-off valves, pipes, reinforced concrete products, fasteners, ferrous and non-ferrous metals, cable and conductor products, electrical products, loose materials).
2. Work with urgent orders.
3. Market monitoring and analysis, agreement on additional discounts, negotiations and selection of suppliers with more favorable terms of cooperation for the company, as well as signing contracts with them.
4. Work with assembly diagrams, specifications, catalogs, if necessary, selection of analogues and their agreement with engineers.
5. Work with complaints, tracking payments with suppliers.
6. Entering invoices from the supplier in 1C, writing out a power of attorney and movement materials between warehouses of the company in 1С.
7. Controlling the obtaining of the necessary package of documents confirming the quality of materials and equipment.

Procurement manager

з 01.2019 по 06.2021 (2 роки 5 місяців)
LLC "EximCargoTrade", Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

1. Processing requests of managers for basic and non-standard positions for the company, such as laboratory, meteorological, metrological equipment, chemical laboratory glassware, medical supplies and consumables for laboratories.
2. Preparation of an optimally profitable offer to meet the client's needs by agreeing on additional discounts and deferral of payments with existing and new suppliers, market analysis, selection of analogues, reduction of transport costs.
3. Regular replenishment of warehouse stock with analysis of warehouse balances and the needs of the Sales Department.
4. Controlling the availability of the necessary package of documents for the sale of goods, working with complaints and resolving disputes with suppliers.
5. Approval of contracts with the Legal Department.

Procurement manager / Head of the Supply Department

з 02.2016 по 11.2018 (2 роки 9 місяців)
LLC "Energo-Invest", Київ (Будівництво, архітектура, дизайн інтер'єру)

1. Managing the work of the Supply Department (4 employees).
2. Distribution of requests in the department, resolution of conflicts, work in contact with heads of adjacent departments.
3. Processing requests from production and project managers for equipment and materials (pumps, regulating and shut-off valves, pipes, reinforced concrete products, fasteners, ferrous and non-ferrous metals, loose materials), as well as work with catalogs and, if necessary, the selection of analogues and their approval.
4. Timely provision of the company's production and assembly teams with material resources according to requests and analysis of warehouse balances.
5. Constant monitoring and analysis of the market, adjustment of more favorable working conditions with suppliers.
6. Calculation of the cost of materials for budgeting.
7. Registration of the return of materials, reconciliation with suppliers.
8. Preparation of optimal routes for the Transport Department.
9. Analysis of payments, as well as reporting on purchases for the Financial Department.

Sales manager

з 04.2011 по 01.2016 (4 роки 9 місяців)
LLC «SLOVECHNO-PLUS", Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

1. Technical consulting for customers, preparation of commercial offers and selection of equipment in accordance with current design and construction standards based on requests, specifications, assembly diagrams.
2. Support of the agreement from the moment of submission of the commercial offer to the registration of the sale with the preparation of the necessary package of documents (primary accounting documentation in 1C, contracts, reconciliation of payments).
3. Monitoring of sites and selection of tenders according to the specifics of the company's activities.
4. Negotiation with representatives of tender organizers regarding the clarification of documentation, formation of the necessary package of documents, control over the progress of tenders at each of their stages.

Engineer of 3rd category / Engineer of 2nd category

з 10.2008 по 03.2011 (2 роки 5 місяців)
JSC “Kievproekt” AC “Institution “Kievingproekt”, Київ (Будівництво, архітектура, дизайн інтер'єру)

1. Development of project documentation for external and internal water supply and wastewater networks as a part of the project group, working with specialists from adjacent departments.
2. Approval of project documentation by the relevant organizations at the "Project" and "Working documentation" stages.

Освіта

Kyiv National University of Construction and Architecture

Water supply and sewerage. Sanitary and technical faculty. Master's degree in Water Resources with honors., Київ
Вища, з 2004 по 2009 (5 років)

Додаткова освіта та сертифікати

Educational center "Praktykum". Accounting from "0" +1С8.2.

2015

Educational center “Danko”. Microsoft Excel

2016

Educational center “Anastasia ”. Procurement manager

2019

Network of English language schools "Green Forest". English, Upper-Intermediate

2020

Знання і навички

MS Excel MS Word MS Office Користувач Internet MS PowerPoint MS Outlook Internet Explorer 1C CRM 1С УТП Outlook Express AutoCAD 1С УВП Bitrix24 Google Docs Веб-браузери Google Sheets Google 1С:CRM Сервіс Вчасно SAP

Знання мов

  • Українська — вільно
  • Англійська — вище середнього
  • Німецька — початковий
  • Російська — вільно

Додаткова інформація

Responsible, communicable, result aimed, technical thinking is available, strive for professional growth, able to work effectively both individually and in a team, attentive to details, able to set priorities and learn quickly, work with a large amount of information, multitasking, stress resistant. I have experience in managing the procurement process and training new employees.

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