Chompoo

Chompoo Kanyala
Support Team Leader/Sales Agent
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects
simultaneously with a high degree of accuracy. Developed strong communication skills, mastered
the ability to understand the client's needs, and modify the services that are sold to meet the
client's requirements.
Can judge circumstances and make independent decisions while maintaining strong ethical
standards consistent with company policy and rules and able to maintain confidential information.

Contact Experience
Phone
Jul 2022 - Jun 2023
[відкрити контакти](див. вище в блоці «контактна інформація»)
Freelance, Hotels

Email Sales&Marketing Consultant
[відкрити контакти](див. вище в блоці «контактна інформація») Build and maintain strong relationships with corporate clients, travel agencies, event
planners, and other potential sources of business.
Address Negotiate contracts, pricing, and terms with clients to maximize revenue while
Kyiv, Ukraine ensuring customer satisfaction.
Ensure excellent customer service by assisting clients throughout their booking
process, addressing inquiries, and resolving issues promptly.

Education
Mitr Phol Business And Technology Oct 2020 - Jun 2022
College
LLC DATA TECHPRO, Kyiv
Department of Accounting And
Computers
Compliance Officer/Support Manager
Maintained up-to-date knowledge of current and emerging compliance regulations.
Identified, investigated and documented compliance violations and recommended
corrective measures.
Checked pending documents and requested missing required documents,
communicated with other departments of the company, and was training new-coming
agents on necessary skills according to company standards and training plan.
Processing incoming calls, chats, emails.
Language
Mar 2019 - Mar 2020
Thai - Excellent
Newtrex, Kyiv
English - Basic Customer Support Team Leader
Audited customer support procedures and collaborated regionally to promote
standardization across offices.
Monitored employee performance to identify areas for improvement and additional
training needs.
Created customer support strategies to increase customer retention.
Conducted progress and development meetings with support staff to enforce updates
to company goals and policies.

Mar 2016 - Mar 2019
ThaiLife, Thailand
Insurance Sales Agent
Sought out new clients and developed client relationships through networking, direct
referrals, lead databases.
Sold auto, home, life, and other various insurance products to individuals and affinity
groups within assigned territory using consultative selling techniques.
Recommended type and amount of coverage based on analysis of customers'
circumstances using persuasive sales techniques.
Customized existing insurance programs to suit individual client needs by analyzing
specific requirements.