Особисті дані приховані

BILOSTENNA
OLENA
Project and Team Manager

ABOUT ME

I have more than 10 years of experience in the IT industry in
general (started in 2007 as a QA engineer).

Since 2014, I’ve transferred my career from QA management
to Project and Team management direction. I was involved
CONTACT INFORMATION
in the PMO community in the company to help with the
Phone: creation of the corporate template for PM documents and
[відкрити контакти](див. вище в блоці «контактна інформація»)
knowledge-sharing activities.
LinkedIn - Olena_Bilostenna
Also, I used the opportunities to participate in different
Email: projects from different clients. It helps to see how they build
[відкрити контакти](див. вище в блоці «контактна інформація») and drive business, products, and solutions for partners,
customers, and consumers.

FRAMEWORKS
I have experience with establishing Agile processes for the
▪ Agile (Scrum) teams from scratch (Scrum-in-Scrum, SAFe), following exited
▪ Lean (Kanban) processes, using the Kanban method for tracking the
▪ Waterfall project’s progress and bottlenecks.
▪ SAFe
I focus on finding ways and establishing processes to deliver
the project’s objectives to the clients on a regular base, to
TOOLS build trust in the team & project's stakeholders, and to follow
▪ Atlassian (Jira, Confluence) commitments.
▪ MS Tools (Office, Teams etc.)
▪ Zoom CERTIFICATIONS
▪ MIRO
▪ Trello

LANGUAGES

▪ Ukrainian - native
▪ English – Upper Intermediate

ICAgile Certified Professional Agile Project and Delivery
Management

ICAgile Certified Professional - Agile Team Facilitation
 EXPERIENCE
EDUCATION Project & Team Manager (SoftServe)

Vinnitsa National Technical From 2014 – Now
University: Department of
Projects:
computer’s system and
Business solution project:
networks
- The business automation solutions for managed services
providers and information technology solution providers.
▪ BSc. Degree in System
engineering of computer’s
Retail project:
system and networks
- Identification and implementation solution for data
Graduated in 2006
collecting and pipelines building various internal and
external data sources.
▪ BSc. Degree in Management
- Updating UI for the web applications, focused on
of Organization and Human
procurement section and functionality.
Resource Management
Graduated in 2007 Healthcare projects:
- Clinical Quality Measurement System and Unified Data
Platform
- Creation Automation framework and Regression Test tool
for the existed healthcare product
- Creation the tool for planning and driving decisions in
healthcare organizations

My Responsibilities:
- Managing project’s schedule and scope for regular
releases, based on Agile principles and best practices.
- Managing DevOps team’s performance and progress,
based on Lean principles and best practices.
- Establish Agile processes in the project’s teams, acting
the Scrum Master role at the begging.
- Risk Management: identification, tracking and indication
risks responses strategies for internal project’s and team’s
risks.
- HR management: staffing, supporting on-boarding, and
rotations processes in the teams; tracking team’s
capacity and performance.
- Communication and stakeholders management:
identification, organization and driving regular project
meetings, identification and managing escalation
processes, preparing regular reports about team’s
progress; identification and organization stakeholder’s
management strategy.
- Quality Management: supporting with QA strategy
identification; identification and tracking project metrics
and KPIs.
- Cost Management: preparing and managing project’s
budget for the dedicated team, travel expenses and etc.
QA Manager

From 2013 – To 2014

Networking projects:
Web, desktop and mobile applications for administration
remote PCs

My Responsibilities:
- Responsible for the level of quality of all the product
releases.
- Act as an escalation point for test teams.
- Work with Development management to ensure that the
test activities are aligned with their activities.
- Assist with release risk assessment and risks response
strategies.
- Identify areas for testing improvements.
- Mentor and grow team members.
- Assist with the performance reviews of team members.
- Participates in interviewing, staffing and on-boarding QC
engineers.
- Participate in the requirements, architecture and release
discussions and planning.
- Asist with identification and creation the test strategy and
test plans documents.
- Monitor the test execution according to the strategy and
the schedule
- Identify, establish, and support with collecting QA metrics.

QA Engineer

From 2007 – To 2013

Projects:
Healthcare Project:
- Medicine Application for voice recognition.
- Security Platform.
Web applications:
- for placing bets on sport events
- corporate web site

My Responsibilities:
- Planning and design test processes. Perform manual and
auto testing activities.
- Creation test scenarios, check lists for manual and auto
testing.
- Identification and collecting metrics for evaluation project
and product quality.
- Interviewing, onboarding, and mentoring newcomers.