Олександр

Oleksandr
Shchetinin

[відкрити контакти](див. вище в блоці «контактна інформація»)
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[відкрити контакти](див. вище в блоці «контактна інформація»)

Truck Dispatcher, Driver Manager, Fleet Dispatcher
Experience
Dispatcher
UDC Dispatch, Online Certification, by Roman Khomiuk
11.2023-01.2024
In this course, I learned and mastered the following skills: I learned a lot of subtleties and secrets of the dispatcher's work,
how to work with a brokers, how to book expensive loads, how to work in a team with a driver, how to deliver loads on
time, learned about the necessary documents and how to work with them, learned the dependence of the price and the location of delivery. I am ready to apply my skills in this business and give you the best result
Customer Support
Live support assistant
10.2020-11.2023
Live chat customer service. Listening to the customer's problems, finding a solution to the problem, providing the best service
ACCOUNT MANAGER
Online auto parts store (www.vaz-vegas.com.ua)
11.2016-10.2020
Conducting conversations and business correspondence with clients, resolving disputes,
settling disputes. Work with Excel, databases, product cards

Education
UKRAINIAN STATE UNIVERSITY OF RAILWAY TRANSPORT
09.2006-12.2012
• Master’s degree
• Diploma with honors
Hard Skills Soft Skills
• Know how to work with load boards: DAT-Power, Truck Stop Sylectus
• Get in touch with brokers and customers
• Know how to use HOS
• Know how to get the best gross and RPM
• Basic knowledge of USA geography
• Keep track of the movement and progress of each load
• Providing on-time updates for booked shipments
• Adaptability
• Organization
• Purposeful
• Stress resistant