• PRO

Rhoda

Customer support representative

Зайнятість:
Повна зайнятість.
Вік:
24 роки
Місто проживання:
Київ
Готовий працювати:
Дистанційно

Контактна інформація

Шукач вказав ел. пошту та адресу.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Customer support representative

з 11.2023 по 03.2024 (4 місяці)
Rent to own, Remote (Real estate)

I was tasked with the responsibility of attending to customers by making inbound and outbound calls, helping each customer politely and efficiently to work their way through the sites to sign up for a rent to own chance and also to help them efficiently check their credit score and also answering any questions each customer had and making sure they followed the step by step process correctly. I worked efficiently with my team and my team lead and helping out every customer assigned to me. I worked great on the phone, being very friendly and courteous to every customer on my 8 hour shift daily.

Social media manager

з 05.2023 по 12.2023 (7 місяців)
NvirWorld (IT)

Sales representative

з 08.2022 по 07.2023 (11 місяців)
Airtel, Other countries (Telecommunications and networking)

I was placed with the responsibility of making sales of the home/mobile broadband gadgets, also placed with the task to make daily call to customers using the devices to help put them through the subscription process and to also make sure they do not have troubles with their devices and to adequately transfer them to technical support for further assistance.

Data Entry Operator

з 10.2021 по 06.2022 (8 місяців)
Transmission company of Nigeria, Other countries (Power industry)

I was tasked with the daily responsibility of taking the readings in the control room and adequately inputting them into the excel sheet and also taking into consideration the Daily supply of the given Megawatts for the Substation

Customer support representative

з 02.2021 по 09.2021 (7 місяців)
LOOTWORLD, Remote (IT)

I was tasked with the daily job of responding to tickets as the available Moderator in the discord channel, i also responded to different investors and intending clients and customers who had various questions and complaints, to properly help them and put them through different issues they were facing like payments and navigation of the website

Освіта

University of Abuja

Biology, Abuja
Вища, з 2016 по 2020 (4 роки)

Знання і навички

  • Self-growth
  • Receiving incoming calls
  • Ability to work in multitasking mode
  • Fast typing
  • SQL
  • The first line of support
  • Communicability
  • Slack
  • Conducting online chats
  • Article writing
  • Flexibility
  • MS Excel
  • MS Word
  • MS PowerPoint
  • Internet Explorer user

Знання мов

Англійська — вільно

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