Контактна інформація

Шукач вказав ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10393472/

Досвід роботи

Customer support representative

з 11.2023 по 03.2024 (4 місяці)
Rent to own, Remote (Real estate)

I was tasked with the responsibility of attending to customers by making inbound and outbound calls, helping each customer politely and efficiently to work their way through the sites to sign up for a rent to own chance and also to help them efficiently check their credit score and also answering any questions each customer had and making sure they followed the step by step process correctly. I worked efficiently with my team and my team lead and helping out every customer assigned to me. I worked great on the phone, being very friendly and courteous to every customer on my 8 hour shift daily.

Telecom Field Engineer internship

з 05.2023 по 12.2023 (7 місяців)
IHS TOWERS, Other countries (Telecommunications and networking)

Traveled to off-site locations to complete necessary service work
Resolved user problems using ICT support tools and methods
Deployed, maintained and monitored telecommunication systems
Followed regulations and policies regarding proper ICT system usage and administration
Analysed critical assets and identified weaknesses and vulnerabilities, implementing countermeasures.

Sales representative

з 08.2022 по 07.2023 (11 місяців)
Airtel, Other countries (Telecommunications and networking)

I was placed with the responsibility of making sales of the home/mobile broadband gadgets, also placed with the task to make daily call to customers using the devices to help put them through the subscription process and to also make sure they do not have troubles with their devices and to adequately transfer them to technical support for further assistance.

Data Entry Operator

з 10.2021 по 06.2022 (8 місяців)
Transmission company of Nigeria, Other countries (Power industry)

I was tasked with the daily responsibility of taking the readings in the control room and adequately inputting them into the excel sheet and also taking into consideration the Daily supply of the given Megawatts for the Substation

Telecom Field Engineer internship

з 02.2021 по 09.2021 (7 місяців)
IHS TOWERS, Other countries (Telecommunications and networking)

Travelled to off-site locations to complete necessary service work
Resolved user problems using ICT support tools and methods
Deployed, maintained and monitored telecommunication systems
Followed regulations and policies regarding proper ICT system usage and administration
Analysed critical assets and identified weaknesses and vulnerabilities, implementing countermeasures.

Освіта

University of Abuja

Biology, Kyiv
Вища, з 2017 по 2022 (5 років)

Знання і навички

• Self-growth
• Receiving incoming calls
• Ability to work in multitasking mode
• Fast typing
• SQL
• The first line of support
• Communicability
• Slack
• Conducting online chats
• Article writing
• Flexibility
• MS Excel
• MS Word
• MS PowerPoint
• Internet Explorer user

Знання мов

Англійська — вільно