Маряна

Mariana Hayova Profile

Aviation and customer care professional with extensive experience- 10 years in
aviation. I possess strong social and communication skills that enable me to
establish an excellent relationship with clients and colleagues. I am adept of
maintaining hospitable environment and ensuring safety of the passengers.

Education

Master of Metrology and Information 2004 - 2009
Technologies
Personal details Lviv Polytechnic University, Lviv

Mariana Hayova Employment
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Corporate Flight Attendant 2024 - 2024

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VIP service for passengers Bombardier Global Express providing exceptional
personalised onboard service
Puliuya 40/81 str Strong communication with customer care department
79030 Lviv Cooperation with airports handling companies
Experience of effective working with passengers from different countries and
Category B cultures

Freelance Flight Attendant 2024 - Feb 2026
Skills
VIP service for passengers Golfstream 450, Phenom 300E providing
Organising skills exceptional personalised onboard service
Organising skills
Communicating skills Strong communication with customer care department
Cooperation with airports handling companies
Analytical skills Experience of effective working with passengers from different countries and
cultures
Leadership skills

Problem solving
Senior Cabin Crew / Cabin Crew 2012 - 2024
Skyup Airlines / Ukraine International Airlines
Languages Organizing and management crew team work on board of aircraft
Providing safety, service and sales to passengers on board of aircraft
English Communication and service flight deck crew
Providing service to business class passengers
Ukrainian Language

Russian Certifications

Cabin Crew Medical Certification

Driving license Category B

CRM