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Контактна інформація

Шукач вказав ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10421069

Досвід роботи

Customer service representative

з 02.2022 по 09.2023 (1 рік 7 місяців)
LS Multinational Global Consult Ltd, Nil (Consulting, accounting and auditing)

• Meet existing customers to review current services and expand sales
opportunity. • Answered over 50 calls per shift to meet fast paced call
centre demands. • Attended telephone skills and program information training sessions to
boost aptitude. • Addressed escalated customer service issues sent from sales and
service teams to save customer relationships. • Placed outbound customer service or customer satisfaction calls to
follow up on issues

Customer Service Representative

з 03.2021 по 02.2022 (11 місяців)
MTN NIGERIA COMMUNICATIONS, Nil (Telecommunications and networking)

• Followed through on customer queries ensuring. prompt resolution and feedback. • Enlighten and educate customers on new products and initiatives. • Followed communication procedures, guidelines and policies. • Kept detail records of daily activities through online customer
database
• Achieved high satisfaction rating through proactive one-call resolutions
of customer issues. • Develop relationships with executives to generate ideas and pursue
opportunities.

Internet-marketer

з 07.2020 по 08.2021 (1 рік 1 місяць)
M.O.D Automobile, Other countries (Auto business and auto service)

Maintained office files , both electronic and hard copies.
Worked with the marketing team to grow our customer.
Supported staffs with technical assistance.
Created files, developed spreadsheets, mailed reports and scanned documents.
Developed an in-depth understanding and used that knowledge to encourage customers to make a purchase .

Computer operator

з 01.2020 по 01.2022 (2 роки)
Trigyn Technologies Limited/ Mer Security & communication system Ltd, Other countries (IT)

Maintaining and operating surveillance equipment.
Perform regular maintenance on systems to ensure all components are running well.
Troubleshooting command and control issues quickly and escalating critical problems immediately to support team.
Monitoring of radar command and control systems.
Submit events reports to UN security officers on request.

Administrative assistant

з 08.2017 по 05.2019 (1 рік 9 місяців)
Department OF Science and Technology, Other countries (Education and science)

Worked with team to resolve computing and network related issues
Documented data entry completions in data sheet.
Identified, corrected and reported data entry errors.
Sorted source documents and organized to be filed.
Executed data verification to ensure expedient error detection.

Освіта

University of Abuja

Environmental science, Nil
Вища, з 2012 по 2016 (4 роки)

Знання і навички

Знання мов

Англійська — просунутий