Divine

Oparaugo Divine Love
Almere, Flevoland, Netherlands

[відкрити контакти](див. вище в блоці «контактна інформація»)

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Summary
Customer-oriented sales professional with over number of years of experience building relationships, retaining top
accounts and growing profit channels. I am a self-motivated leader with expertise in introducing products and
implementing pricing models and inventory controls. An effective motivator identifying customer needs to deliver
solutions. Tactical team builder and strategic planner with experience in consumer-based product sales verticals.

Experience
Event Specialist
Showpony
~As successful professional event staff member with a multifaceted skill set and approach punctuality is
my key point to a good work experience .
~I made sure to arrive early giving me time for setup, familiarization with the venue, and coordination
with fellow staff. Attention to detail to paramount, ensuring all aspects of the event run smoothly. This
includes understanding schedules, layouts, and specific event requirements.
~Proactivity in problem-solving .Anticipating issues, thinking on my feet, and addressing challenges
swiftly can prevent disruptions and maintain the event's momentum.
~Clear and concise communication whether it's with my colleagues, event organizers, or attendees.
~Adaptability is another trait I possess.Events can be dynamic environments with last-minute changes
or unexpected situations.
~Being flexible and able to adjust plans quickly while maintaining professionalism is crucial.
~Exceptional customer service is one of my key to a successful event staff member. Ensuring guests
feel welcomed, valued, and their needs are met contributes significantly to the overall event experience.

Catering Manager
KFC Nederland
Sep 2022 - Feb 2023 (6 months)
~Ensured quality, presentation and proper quantities of plated food from line activities.
~Managed kitchen operations overseeing budget planning and staff performance appraisal.
~Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper
functionality.
~Incorporated customer recommendations and feedback to modify and update menu.
~Supervised work of cooks and kitchen helpers helping to keep kitchen running smoothly.
~Enforced health and safety standards for food storage, preparation and handling.

Retail Cashier
Albert Heijn
Jul 2022 - Sep 2022 (3 months)
~I Helped customers with specific item requests by answering questions and offering knowledgeable
product advice.

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~Routinely added new and seasonal merchandise to check-out lane shelves in line with product
placement recommendations.
~Assessed customer needs through clear communication, anticipating and responding appropriately to
queries.
~Smoothly processed incoming orders, handling over hundreds of transactions per day with exceptional
accuracy.
~Maximised customer satisfaction by assisting with purchase selections, locating items and promoting
rewards
programs.
~Trained new team members in cash register operation, stock procedures and customer service.
~Redeemed coupons and cross-sold products.
~Maintained high productivity by efficiently processing cash, credit and debit payments.
~Worked closely with front-of-house staff to facilitate positive customer experiences

English Teacher
ENGLBOT KIEV
Feb 2020 - Jan 2023 (3 years)
~Helped underachieving students achieve academic goals by assessing educational weaknesses and
finding effective teaching methods.
~Planned educational English lessons such as book readings, grammar, spelling and language lessons.
~Conducted student assessments to determine improvements required and development achieved,
reporting findings to teachers.
~Helped students build confidence within struggling topics by celebrating successes and motivating
students throughout lessons.
~Managed extracurricular activities within English literature and language for pupils requiring extra
assistance.
~Individualised instruction and tutoring to match student knowledge and skills.
Directed students in completing assignments and projects related to subject material.
~Adapted classes to meet requirements of special needs children.
Taught practical lessons in [Area of expertise] to develop applied learning.

Sales Manager
AFFILIATEUP COMPANY
Aug 2019 - Feb 2022 (2 years 7 months)
~I Created professional sales presentations to creatively communicate product quality and market
comparisons.
~Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
~Retained existing customers and substantially grew customer base, product line and sales volume.
~Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
~Planned and executed promotional in store events to increase business and sales revenues.
~Exceeded specific team goals and resolved issues, partnering with upper management team to share
and
~implement continuous improvements.
~Maintained friendly and professional customer interactions.
~Educated customers on available processes and services.
~Collected customer and market feedback and reported information to company leadership.
~Recruited, interviewed and hired people adding value, skills and experience to sales team.

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 ~Independently managed recruitment for sales team, managing matters including reviewing CVs,
conducting Interviews and hiring talent.
~Facilitated positive purchasing decisions by sharing product knowledge with customers and making
personal
recommendations.

Education
Kyiv Medical University
Bachelor's Degree
2019 - 2025

Britarch Secondary School
High School Diploma
2013 - 2018

Skills
Marketing Strategy • Sales Operations • Communication • Brand Strategy • Sales Management •
Training • Team Leadership

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