Ingyoroko

serumun
INGYOROKO
Customer Representative

CONTACT ME PROFILE
I'm a customer service professional with more than 4 years of
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experience helping people, solving problems, and building good
[відкрити контакти](див. вище в блоці «контактна інформація») relationships with clients. I’m comfortable handling all kinds of
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inquiries, keeping things well organized and documented, and
Telegram:@joshuapercy making sure every customer walks away happy.
I’m dependable, pretty organized, and genuinely care about
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giving great service. I do well working on my own or as part of a
team, I pick things up quickly, and I’m always eager to learn and
improve.
EDUCATION
M.Sc. Risk and WORK EXPERIENCE
Call center agent Tesla tsk USA, Califonia ,
Disaster Management
LA March, 2026 —
2024 - 2026
Daily account monitoring and client communication.
Responded to all inbound inquiries.
B.Sc. Political Science Processed documentation,updated client records and ensured all service
request were tracked.
BenueStateUniversity,Makurdi
2016-2020
Account Executive, Primelis
November, 2023—March, 2024
Diploma in Alternative Dispute
Reached out to potential clients through cold calls and scheduled meetings to
Resolution present SEO services and generate new business opportunities.Collection of
Alison
2024 University (Online) data and inputting the data on the the CRS platform.
Managed professional email correspondence to maintain client relationships,
provide updates, and ensure timely responses to inquiries
Senior Secondary School Conducted targeted outreach to build partnerships, strengthen client SEO
Certificate campaigns for improved online visibility.

Baptist High School,
Makurdi Moderator ,Logical Moderator Solutions
2010-2015 2021 — 2022
Attended to customer concerns and inquiries.
Kept detailed logs of customer conversations.
Reviewed conversation logs and flagged trouble areas for technical specialists.

Data analyst/collector, Catholic Relief Service,
Makurdi March, 2018 — August, 2021
colllection of data and inputting the data in the crs platform.
SKILLS FHost, Zezura YouTube Channel
March, 2021 — july, 2021
Time Management
Researched and developed scripts for the channel.
Communication Presented scripts on video.
Microsoft Created logs for planned content hours.
Adaptability
Fast Learner
Video Editing
Active Listener
Ability to Work Under
Pressure
Basic Data Analysis

HOBBIES
Gaming
Writing Poetry
Watching Anime
Reading
Traveling
Adventuring
Having Conversations
Meeting New People
Working Out