Ангелина

Anhelina Abelentseva Skills and
Project Management | Customer Services | Marketing
Qualifications
Summary - Communication with senior
- Young professional with sales and customer support experience in the management, partners, contractors.
pharmaceutical industries. - People management skills, process
- Experience in SMM, direct marketing, and social campaigns. design, and setting of KPIs/goals.
- Excellent communication skills with a customer-centric approach. - Solid understanding of the project
- Seeking opportunities in project management in the IT industry, and open to management lifecycle.
marketing and community management roles. - Strong conceptual, analytical, and
- Managing the production of the required deliverables. problem-solving skills.
- Serve as the liaison between companies and their customers. - Proficient in MS Office, Excel, and
PowerPoint.

Work Experience Contacts
Mobile:
The May Fair Radisson Hotel| Account Manager [відкрити контакти](див. вище в блоці «контактна інформація»)
London, UK (2023- ) / Contract
Email:
- Experience managing VIP reservations and special requests.
AbelentsevaAnheli
- Developing strong relationships with customers, connecting with key
[відкрити контакти](див. вище в блоці «контактна інформація»)
business executives and stakeholders.
- Assist in the training of new team members and always ensure a high LinkedIn:
quality of service and attention to detail. Anhelina Abelentseva
- Competent in using IT applications. Capable of achieving a 100% passing Location: UK,
score on Micro competency tests. London
- Ability to demonstrate excellent attention to detail.
- Manage complex requests and working under tight deadlines.
Education
Courses
Leonardo Hotels | Supervisor | Food & Beverages 2022 - Project Management,
Brighton, UK (2022-2023) / Contract
- Executed the daily staffing schedule and work assignments. RedCamp
- Monitored and execute the preparation food and beverages. 2022 - Completed the first part
- Engaged and communicated with customers and guests. of Roman Zhulpo mentoring
- Established KPIs and goals with team to achieve results. program “Module I Tech
- Maintained healthy relationships with all vendors and partners. Background”
2023 – Completed the second
part of Roman Zhulpo mentoring
Lviv Polytechnic University | Technical Assistant program “Module SDLC process”
Lviv, Ukraine (2020-2021) / Co-op Student
- Managed territory processing and land surveys.
Bachelor of Geodesy
- Reviewed engineering survey and technical documentation.
2018-2022 Lviv Polytechnic
- Interpreted and edit field data, notes and sketches, calculations.
University, Ukraine
- Communicated with both domestic and foreign contractors.
Masters:
2022-2024 Lviv Polytechnic
Podorozhnik | Sales Manager | Retail Pharmacy University, Ukraine
Lviv, Ukraine (2019-2020) / Full-time
2022-2024 Sratopolska
- Managed logistics, inventory, and recalls/write-offs.
Academia Nauk in Kielce ( Old
- Supervised two associates in the procurement department.
Polish University) , Poland
- Reviewed/ analyzed system discrepancy and data quality reports.
- Led marketing campaigns, promotions, and partnerships.

Languages
Ukrainian - native
Russian - native
English - B2
Polish – A2