Ahmed

ISLAM MOHAMED [відкрити контакти](див. вище в блоці «контактна інформація»)
Ramadanislam90@ya

RAMADAN hoo.com
Desnyanskyy
CLIENT EXECUTIVE & BILLING Kyiv,Ukraine
ANALYST

EXPERIENCE
Marsh For Insurance Medical Client Advisor & Billing Analyst
Brokerage Act as the main focal point of contact for clients, ensuring their needs
April 2018 - December 2023
are understood and met.
Advocate for clients internally, addressing concerns promptly and
contributing to an outstanding client experience.
Proactively handle and cultivate relationships with assigned key
accounts for Insurance or Healthcare domain.

Egycare For Medical Medical Client Advisor
Insurance Act as the main point of contact for clients, ensuring their needs are
April 2017 - March 2018
understood and met.
Advocate for clients internally, addressing concerns promptly and
contributing to an outstanding client experience.

Orange Egypt Shop Manager
June 2014 - March 2017
controlling inventory, creating sales plans, and hiring and training
staff, including sales associates, evaluate team performance
according to their sales figures during the year and assure that it
meets with the required target.

Orange Egypt Customer Service Advisor
march 2013 - May 2014
Handling customers complaints which are related to orange
network.
Provide our clients the best solutions in order to obtain the best way
of using their mobile phones and respond to their requests.
Up selling our company phone devices which meet our clients needs
as well company products.

Saudi Industries For Sales Representative
Pipes Part of the Precast & Pipe teams overseeing the sales of Precast and
Jan 2010 - Dec 2011
Pipe products within the market.
Produce estimates, quotes and proposals for precast projects of all
sizes and building segments.
Assist in the coordination of deliveries to all projects large and small.
Develop and maintain a loyal customer base
 Collaborate with customers to resolve problems, either internal or
external.

Al Baraka Bank Banker
july 2009 - Dec 2009
Assist clients with their banking needs, including opening and closing
accounts, depositing and withdrawing funds, and applying for loans
and credit cards.
Provide financial advice to clients and help them make informed
decisions about their money.
Process transactions accurately and efficiently, including verifying
customer identities and ensuring compliance with banking
regulations.
Promote bank products and services to clients, and meet sales
targets as set by management.
Maintain accurate records of all transactions, and ensure that
customer information is kept confidential and secure.

EDUCATION
Ain Shams University Bachelor Of Faculty Of Commerce
2003 - 2007
Major : Accounting

OTHER INFO
Skills Languages
Excel , outlook , windows, English : professional, Arabic
powerpoint Native , Ukrainian : Beginner

Interest Others
Music, Travelling, former handball Nationality: Egyptian
player