Юрій

Yurii
Fytsyk
ABOUT MYSELF WORK EXPERIENCE
Manual QA (IT)
I'm enthusiastic, pragmatic, detail- oriented March 2020 – August 2024
Globallogic, Lviv
person who likes discovering new things. Customer engages in the development, manufacture and marketing of
Skilled in manual testing, I collaborate medical devices that are used in interventional medical specialties
It is a medical project which focused on helping to track patient's daily
effectively with a team to identify defects
activity and pain levels, connect with patient's Care Team, and learn
as early in the development cycle as more about what to expect at each step along the way. At the end of the
possible. As a part of a team we trial patients can review their progress with Care Team and see the
successfully finished a 4-year project. results of using medical device.

I also provided customer service to logistic
Responsibilities:
company for over a year! Helping
customers to have the best experience with testing software,
our product and services requirement analysis,
identifying defects,
documenting issues,
verifying fixes,
EDUCATION collaborating with a team

Technologies: Jira, Zephyr, Amplitude, Swagger, Postman, Android Studio
LNU (Ivan Franko National
University of Lviv), Ukraine Logistics broker (Transportation) Dec 2018 - Mar 2020
CFS, Lviv
Major Subject(s): English
Responsibilities:
language and literature
2013- 2017
Book available freight in a cost-effective manner
Source and negotiate with carrier base to move available loads.
Build strong carrier relationships: via phone, email, posting services,
etc.
Communicate customer problems, leads, and inquiries to the sales
reps and customers.

Customer support (IT) Nov 2017 - Nov 2018
CONTACT ME
Utech, Lviv
[відкрити контакти](див. вище в блоці «контактна інформація») Responsibilities:

communication with customers;
[відкрити контакти](див. вище в блоці «контактна інформація») helping them to solve issues with the company’s products (One Board
booking system, GPS Tab – tracking system, GPS Tab ELD - electronic
Linkedin logbook application) and providing customers with instructions on how
to use those products
Lviv