Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/11808321/

Досвід роботи

Customer service representative

з 01.2022 по 12.2024 (3 роки)
Pro Dispatch, Дистанційно (Транспорт, логістика)

- Delivered excellent customer service by addressing client inquiries and resolving issues quickly, achieving a 95% satisfaction rate.
- Built and maintained strong client relationships, improving satisfaction and retention.
- Supervised a team of dispatchers, ensuring efficient daily operations and timely service delivery.
- Used dispatch software to manage schedules, maintain accurate records, and enhance communication, while analyzing performance metrics to improve efficiency and client experience.

Освіта

Uzhhorod National University

Medicine & Surgery, Ужгород
Вища, з 2019 по 2025 (6 років)

Знання і навички

• Прямий продаж
• Старанність
• Холодний продаж
• Concentration
• Competent oral and written language
• Teamwork
• Creativity
• Ability to analyze
• Communicability
• Technical support for users
• Emotional intelligence
• Team management
• Ability to work in multitasking mode
• Keeping personnel records
• PC User

Знання мов

Англійська — вільно

Додаткова інформація

I'm known for being a dedicated team player, encouraging collaboration and supporting my colleagues to achieve shared goals. I'm a clear and empathetic communicator, skilled in problem-solving, and committed to the success of the team. My motto is to embrace challenges as opportunities for personal growth, believing that success is a journey, not a destination.
I'm eager to find dynamic environments where creativity and initiative are valued. I'm dedicated to fostering positive team culture and making a meaningful impact. Ultimately, I'm excited about the growth opportunities that lie ahead within the company. Finally, I love to learn and apply what I have learnt Efficiently into my delignated/designated tasks.