Ahmed

AHMED GADELRAB
Aviation Engeneer Your paragraph
text

About Me
Experienced and reliable Customer Service Specialist and Data
Management Specialist with a proven track record in providing
exceptional support to customers from diverse backgrounds across various
CONTACT countries. Proficient in utilizing CRM to streamline operations and enhance
efficiency. Acknowledged for effectively engaging with customers,
[відкрити контакти](див. вище в блоці «контактна інформація»)
employing upselling techniques to boost sales, and implementing
[відкрити контакти](див. вище в блоці «контактна інформація») strategic processes that optimize profitability and ensure top-notch service
delivery .
[відкрити контакти](див. вище в блоці «контактна інформація»)

Kyiv Ukraine A highly motivated and knowledgeable aerospace engineer with experience in
aerospace propulsion. Demonstrated ability to test and simulate aerospace
propulsion performance at system and component levels. Effective
communication and presentation skills with a flexible and self-motivated
LANGUAGES approach.

ENGLISH Education National Aviation University
ARABIC
RUSSIAN
2018 - 2023 Maintenance and repair of aircraft
Kyiv, Ukraine and engines

PERSONAL SKILLS
Experience Auto Transport Broker
COMMUNICATION AND Sonic Auto
INTERPERSONAL SKILLS, C o o r d i n a t e v e h i c l e s h i p me n t s b y a r r a n g i n g

Transportation bookings and selecting reliable drivers
NEGOTIATION,.
through the national load board. Negotiate
PROBLEM SOLVING AND
,support and fair prices with clients and drivers, ensuring
DECISION MAKING,
satisfaction for all parties involved. Secure
RESILIENCE. sales 2024-2025 competitive fees by negotiating discounts
TEAM WORK. with drivers, maintaining cost-
ADAPTABILITY, effectiveness.
RESOURCEFULNESS,
WORKING UNDER Conduct thorough reviews of
PRESSURE, carrier company information, including

LISTENING, insurance details, to ensure reliability.
Maintain continuous communication with
SENSE OF
clients and drivers, providing updates on
RESPONSIBILITY, shipment progress.
FLEXIBILITY,
CREATIVITY. Assume full responsibility for
2023 - 2024 each transportation order, ensuring
EMOTIONAL successful delivery and client satisfaction.
INTELLIGENCE. Tertoro INC
Solicit positive feedback and reviews from
STRATEGIC THINKING .
clients to enhance company reputation and
foster customer loyalty.
 SELLING SKILLS
Experience
CUSTOMER
2021 - 2023
RELATIONSHIP, Logistics and transport
SALES CLOSING, Delta Express
RELATIONSHIP BUILDING,
Sales Dispatcher, car broker and
CRM MANAGEMENT
operation team.
PRODUCT KNOWLEDGE,
Achieved consistent success
OBJECTION HANDLING, in surpassing monthly sales targets,
TEAM COLLABORATION, consistently exceeding set goals and
TIME MANAGEMENT, driving revenue growth. Adept at
SALES REPORTING AND building strong relationships and

ANALYSIS, finding mutually beneficial solutions.
SELF-MOTIVATION,
ORGANIZATION,
CUSTOMER SUPPORT.

COMPUTER SKILLS 2019 - 2021 Call centre :

VERY GOOD Myland trading Sales manager and customer support
KNOWLEDGE OF
MICROSOFT OFFICE Reach over the monthly target
PACKAGE, of sales .
SPREADSHEET,
SLIDE PRESENTATION,
EMAIL COMMUNICATION,
SOCIAL MEDIA
MANAGEMENT.