Остап

Ostap Dobrovolskyi
Lviv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Telegram:
@Hestapick

EXPERIENCE

- May 2025 – August 2026
The Inside Line Bike Shop – Business Analyst (Custom CRM development and integration)
- November 2024 – April 2025
Clario Tech – Sales Agent calls (for us, ca, uk markets)

EDUCATION

Lviv Polytechnic National Uni | Bachelor of Computer Science Lviv | 09/2021 – 05/2025

• Computer-Aided Design Systems

SKILLS

• Software tools: CRM: Salesforce, Lightspeed (R,C-Series);
AI-Automatization Tools; Microsoft, Excel,
PowerPoint, Word
• Languages: Written and spoken:
English(B2+/Pre Advanced), Ukrainian.

• Soft skills: Analytical thinking, Report management,
System-Oriented Mindset, Attention to details,
Ability to work under pressure.

• Hand skills: Blind typing.

ABOUT ME

Hi, my name is Ostap. I’m here to look for a long-term job of a Business Analyst. Ready to learn
new skills and improve my professional features. In workplace the things I appreciate most are well
maintained processes, co-workers and a result-oriented mood.
As for me, I consider myself highly sociable. Communication gets you through the life, so
neglecting it was never an option. For instance, It helped me to successfully organize multiple
technical team projects along the university.
The reason I want to enter such a position is my willingness to deep plan, optimize and keep
everything well-organized. I’m extremely interested in understanding the needs of the business,
setting up stable communications between the departments, increasing the KPI, productivity and
effectiveness.