Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/12160894/

Досвід роботи

Sales manager

з 05.2022 по нині (3 роки 3 місяці)
Myle, Remote (Transportation and logistics)

As a B2B Sales & Operations Supervisor, I led a team dedicated to providing client-focused logistics solutions in the non-emergency medical transportation (NEMT) sector. Leveraging AI tools, I optimized operations, enhancing productivity and service quality.

• Supervised 15+ dispatchers and drivers, ensuring over 1,200 NEMT rides were successfully completed weekly.

• Utilized AI-powered tools to optimize routing, achieving a 98% on-time delivery rate and minimizing delays.

• Built and maintained partnerships with healthcare providers and insurance companies, improving payment timelines by 10%.

• Enhanced client onboarding processes, cultivating long-term relationships and driving revenue growth.

• Improved team performance by 20% through constructive feedback and training initiatives.

• Achieved a 95% first-contact resolution rate by delivering superior customer service.

• Monitored operations using CRM and AI analytics to ensure alignment with client goals.

Sales coordinator

з 08.2021 по 05.2022 (9 місяців)
Myle, Remote (Transportation and logistics)

In this role, I provided operational support in logistics, ensuring seamless coordination for NEMT clients.

• Handled inquiries about vehicle locations, ETAs, and schedule changes to deliver a reliable experience.

• Managed scheduling and last-minute adjustments, addressing client needs efficiently.

• Logged interactions in CRM systems to ensure effective follow-ups and accurate records.

• Collaborated with dispatchers and drivers to deliver exceptional service and resolve logistical challenges.

Sales coordinator

з 01.2021 по 08.2023 (2 роки 7 місяців)
UpWorkers, Remote (Marketing, advertising, and PR)

I was responsible for crafting tailored social media strategies to meet each client’s unique goals. Key duties included:

• Content Creation: Developed high-quality, engaging posts for various social media platforms, ensuring content aligned with client branding and messaging guidelines. I focused on visually appealing designs and compelling captions to increase engagement and grow follower bases.

• Ad Management: Designed and implemented paid social media ad campaigns across platforms such as Facebook, Instagram, and LinkedIn, targeting specific audience demographics to maximize reach and conversions.

• Performance Tracking: Monitored campaign analytics, assessing engagement rates, click-throughs, and conversions to gauge success and optimize ad performance. I regularly updated clients with reports and insights on campaign progress.

• Client Collaboration: Communicated with clients to understand their business needs, adjust content strategy accordingly, and ensure satisfaction with deliverables.

• Audience Growth: Employed tactics like hashtag optimization, engagement with followers, and periodic content adjustments to steadily increase audience size and improve overall visibility for each client’s brand.

Logistics manager

з 01.2019 по 01.2021 (2 роки)
Landstar, Lviv (Transportation and logistics)

Managed logistics operations and maintained strong relationships with brokers and clients to maximize efficiency.

• Load Sourcing & Rate Negotiation: Identified and secured optimal loads through platforms like DAT, Truckstop, and C.H. Robinson, negotiating top rates and planning cost-effective routes to maximize efficiency for a team of 5-7 drivers.

• Broker Relationship Management: Built strong relationships with brokers, ensuring seamless communication and securing reliable load opportunities that met both client and company standards.

• Client Communication & Issue Resolution: Handled a high volume of client calls and emails, providing real-time logistics updates, troubleshooting dispatch challenges, and ensuring client satisfaction through proactive support.

• Compliance & Documentation Management: Served as an authorized representative for clients, managing document.

Sales coordinator

з 06.2018 по 08.2020 (2 роки 2 місяці)
Lorentz, Remote (Marketing, advertising, and PR)

As a content creator and ad manager, I led Aton's marketing efforts to enhance its brand visibility in the solar energy market.

• Developed a comprehensive marketing strategy to target environmentally conscious consumers.

• Created informative content to educate audiences and promote Aton's solar solutions.

• Executed paid ad campaigns on Facebook, Google, and Instagram, optimizing for leads and conversions.

• Engaged with online audiences, fostering trust and a sense of community around the brand.

Sales agent

з 01.2017 по 06.2018 (1 рік 5 місяців)
VantageNRG, Remote (Marketing, advertising, and PR)

Played a key role in generating leads and qualifying customers for solar panel installations.

• Managed high-volume calls to generate leads and set appointments for technical teams.

• Educated customers on product benefits, overcoming objections to close sales effectively.

Sales representative

з 07.2015 по 12.2016 (1 рік 5 місяців)
Centro Global Solutions, Remote (IT)

Generated sales and built relationships for medical equipment software and communication solutions.

• Conducted cold calls to build a sales pipeline and exceed quotas consistently.

• Provided in-depth product knowledge to clients, enabling informed purchasing decisions.

Освіта

International Business Academy

Marketing, Lviv
Вища, з 2012 по 2016 (4 роки)

Додаткова освіта та сертифікати

Google AI Essentials

4
Сертифікат

Знання і навички

• MS Excel
• MS PowerPoint
• Conducting presentations
• Presentation skills
• User ChatGPT
• Writing prompts for ChatGPT
• Artif
• Self motivation
• Communicability
• Educability
• Responsibility
• B2B Sales
• B2C Sales
• Application of artificial intelligence
• Salesforce CRM Analytics
• Management of CRM
• Independent decision-making
• Organization of internal transport
• GPS monitoring
• Organization of road transport
• Dispatching of transport
• Dispatch
• Sale of medical products
• Sales development

Знання мов

• Англійська — вільно
• Арабська — вільно
• Українська — початковий

Додаткова інформація

In today’s fast-paced world, business success is defined by innovation, agility, and the ability to drive growth through smart strategies.

With extensive experience in sales, logistics, and digital marketing, I help organizations unlock their potential, optimize operations, and build lasting client relationships. I specialize in B2B sales strategies, utilizing CRM tools and AI-driven insights to boost productivity and achieve measurable outcomes.

If you're looking to elevate your business with fresh ideas and impactful results, let's connect and explore how I can help.


Telegram: https://t.me/Sam3000
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)