Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5000176/

Досвід роботи

Dispatcher Coordinator and Supervisor

з 08.2021 по нині (3 роки 1 місяць)
Myle NY, NewYork (Transportation and logistics)

As a Dispatcher Coordinator and Supervisor at Myle, I have successfully:

- Supervised a team of dispatchers and drivers to ensure timely and efficient transportation of non-emergency medical patients.
- Coordinated with healthcare providers and insurance companies to ensure proper billing and reimbursement for services.
- Monitored driver and vehicle schedules to ensure compliance with state and federal regulations.
- Conducted performance evaluations and provided ongoing training to improve team performance.
- Consistently reviewed routes and made adjustments for efficiency, maintaining route productivity.
- Responded to customer inquiries, including vehicle location, ETA, and ride times, maintaining a standard call answer rate.
- Scheduled same-day changed transportation for customers.
- Monitored emails and handled them appropriately, providing excellent customer service.
- Relayed changes to carriers with updated manifests.
- Scheduled all unscheduled trips no less than one hour prior to scheduled windows.

Telemarketing Specialist

з 12.2020 по нині (3 роки 9 місяців)
UPWORK, WORLDWIDE (FREELANCE)

Logistics Coordinator / Truck Dispatch

з 06.2019 по 11.2020 (1 рік 5 місяців)
Landstar, US (Logistics & Supply Chain)

I proved to be really successful at searching for loads, rate negotiations and paperwork. I have a solid experience working with DAT, Truckstop and C.H.Robinson.
o Responded to a high volume of phone and email requests to provide logistics information.
o Reviewed and signed documents on behalf of clients in line with the power of attorney limitations.
o Actively listened to customers and handled concerns quickly.

Sales manager in Export & Import

з 06.2018 по 07.2019 (1 рік 1 місяць)
Exim Ukraine, Lviv (Export & Import)

o Completed in-depth product design tests with help of different software, models, and design systems.
o Worked with clients to gather and define requirements, establish scopes, and managing project milestones.
o Designed website layouts, templates, and unique branded looks.
o Coordinated, created, and scheduled content, designs, and periodic updates to the company website.
o Met with customers to present mockups and collect information for adjustments.
o Put together videos for social media, advertising, and informational purposes.
o Designed creative digital displays used in online advertising for local businesses.
o Created a broad range of work using various design techniques.
o Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
o Created designs and collaborated with the technical team to complete projects.

Graphic Designer & Marketing Specialist

з 01.2018 по 08.2020 (2 роки 7 місяців)
Aton for solar energy (FREELANCE), Cairo (Solar energy)

o Increased sales by offering advice on purchases and promoting additional products.
o Created detailed sales presentations to communicate product features and market data.
o Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
o Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
o Supported clients with business analysis, documentation, and data modeling.
o Followed up with existing customers to provide additional support and address concerns.

Senior Sales Representative

з 01.2017 по 06.2018 (1 рік 5 місяців)
VantegNRG, Ontario, Canada (Solar energy)

o Set up appointments with interested customers according to schedule availability.
o Overcame objections using friendly, persuasive strategies.
o Answered inbound telephone calls from interested customers to persuasively discuss offerings.
o Completed daily cold calling and outreach to build a sales pipeline.
o Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
o Answered calls, took messages, and transferred calls to correct individuals.
o Explained product prices and packages as well as answered questions and addressed concerns of customers.
o Answered questions about company offerings with knowledgeable responses about products and services.

Sales Representative

з 07.2015 по 11.2016 (1 рік 4 місяці)
Centro Global Solutions, US (US Health Insurance)

o Completed daily cold calling and outreach to build a sales pipeline.
o Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
o Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
o Answered inbound telephone calls from interested customers to persuasively discuss offerings.

Освіта

International business academy (English)

Marketing, Cairo
Вища, з 2012 по 2016 (3 роки 10 місяців)

Bachelor in business administration (English) at the International business academy Marketing Major.

Додаткова освіта та сертифікати

Graphic Design (Photoshop & Illustrator & Indesign & Lightroom)

2

Знання і навички

• MS Excel
• MS PowerPoint
• Adobe Photoshop
• Graphic editors
• Adobe Illustrator
• Adobe Lightroom
• Facebook
• Instagram
• Adobe InDesign
• Conducting presentations
• Graphic design
• Design
• Presentation skills

Знання мов

• Англійська — просунутий
• Арабська — просунутий
• Українська — початковий