Андрій

Andrii Serednii
IT Support • System Administrator
[відкрити контакти](див. вище в блоці «контактна інформація») — [відкрити контакти](див. вище в блоці «контактна інформація») — [відкрити контакти](див. вище в блоці «контактна інформація»)

SUMMARY
IT Support and System Administrator experienced in Windows and Linux administration, technical support,
website maintenance, and network troubleshooting. Skilled at resolving user issues, maintaining reliable IT
services, and automating routine tasks.

EXPERIENCE
Sintegrum (Remote)
Technical Support / Web Master • 2026.02–2026.07
• Work on creating, maintaining, and fixing pages on a custom CMS website using HTML/CSS/JS.
• Collaborate with Development, Marketing, and Support teams to resolve specific issues based on customer
requests.
• Provide Help Desk support for internal employees, resolving hardware, software, and access issues.
• Support Windows/Linux workstations and monitor systems using Zabbix.
Hotel IT Department — Ivano-Frankivsk, Ukraine
System Administrator / Web Support • 2025.06–2026.02
• Support hotel IT infrastructure, Windows systems, VPNs, POS terminals, and local servers.
• Maintain WordPress and Joomla websites, including updates, backups, and troubleshooting.
British American Tobacco (Remote)
System Administrator • 2023.05–2024.09
• Troubleshot network infrastructure (DNS, VLAN, SNMP, BGP) and resolved production incidents.
• Automated administrative tasks with Bash scripting, reducing execution time by 20%.
Elogic Commerce — Ivano-Frankivsk, Ukraine
Magento Content Manager / Technical Support • 2021.12–2022.12
• Maintained Magento e-commerce websites and updated content.
• Assisted with feature implementation, testing, and technical support.

EDUCATION
Precarpathian National University — Ivano-Frankivsk, Ukraine
Rehabilitation Psychology • 2022.09–Present
College of Electronic Devices — Ivano-Frankivsk, Ukraine
Software Engineering • 2017.09–2021.06

SKILLS
Operating Systems Windows, Linux
Technical Support Help Desk, User Support, Troubleshooting
Web Technologies HTML, CSS, JavaScript
Web Platforms WordPress, Joomla, Magento, Custom CMS
Version Control Git
Monitoring Zabbix, SIEM Basics
Databases MySQL
Scripting Bash, AWK, Python
Languages English (Upper-Intermediate), Ukrainian (Native)