Особисті дані приховані

[відкрити контакти](див. вище в блоці «контактна інформація»)
MAKSYM KULYK [відкрити контакти](див. вище в блоці «контактна інформація»)
Technical Writer / Documentation Engineer Facebook: Profile Link
LinkedIn: Profile Link

CAREER OBJECTIVE

Technical Writer with experience in product, user, API, and integration documentation for fintech, payment orchestration,
and enterprise software platforms. Skilled in documenting complex business logic, REST APIs, UI workflows, and system
behaviour. Experienced with Material for MkDocs, Markdown, HTML/CSS, Git, Jira, and cross-functional collaboration.

SKILLS

Hard Skills and Knowledge
Technical, product, user, and API documentation
Payment orchestration and fintech documentation
REST APIs, Swagger/OpenAPI, JSON, webhooks, and callbacks
BRD, SRS, technical specifications, and release notes
Material for MkDocs, Markdown, HTML/CSS
Jira, Confluence, Notion, Google Docs, GitBook
Git, GitHub, Bitbucket
Diagrams and user flows: Miro, Draw.io
Requirements analysis and documentation validation

Soft Skills
Analytical and logical thinking
Strong written and oral communication
Attention to detail
Time management and multitasking
Cross-functional collaboration

Languages
Fluent in English (C1 spoken, C2 written) Ukrainian and
Russian (native)

WORK EXPERIENCE

TECHNICAL WRITER – SPRIBE – October 2025 – September 2026
Working on full-cycle product documentation for platform products.
Key responsibilities:
• Creating structured technical documentation for complex product modules (BackOffice, User Management, Admin Area,
CRM, CMS, Risk Management, Payments etc).
• Writing detailed functional descriptions for UI elements, workflows, tables, validation rules, and configuration logic.
• Preparing release notes with clear functional impact and proper classification.
• Supported and mentored other Technical Writers on documentation style, content structuring, and the release notes
creation process.
• Analyzing Jira tasks, videos, demos, and backend changes to convert them into structured documentation.

• Standardizing documentation style across modules (field descriptions, system behavior, edge cases).
• Collaborating with developers, QA, product managers to clarify logic before documentation.
• Maintaining documentation consistency across different documentation modules.
Focus areas: business logic clarity, operational workflows, configuration transparency, and structured documentation
architecture.

TECHNICAL WRITER (Part-time) – Sensus – February 2026 – August 2026
Create and maintain technical, API, integration, and product documentation for payment-processing and payment-orchestration
platforms.
Key responsibilities:
• Transform OpenAPI specifications, Jira requirements, source documents, screenshots, demos, and developer input into
structured guidance for merchants, integrators, operations teams, and platform administrators.
• Document platform configuration, merchants, payment methods, providers, routing, balances, orders, transactions,
access control, and operational monitoring.
• Produce endpoint references covering authentication and request signing, parameters, nested schemas, request and
response examples, statuses, validation rules, errors, and webhooks.
• Build reusable documentation components for schemas, code samples, tables, admonitions, and responsive API layouts
using Material for MkDocs, Markdown, HTML, CSS, Python, and Jinja templates.
• Create evidence-based conceptual models and developer-style diagrams for complex financial entities and workflows.
• Maintain documentation in Git and Bitbucket, support CI/CD publishing, and troubleshoot navigation, styling, assets, local
environments, and hosted builds.

TECHNICAL WRITER (Part-time) – Finamp – July 2025 – January 2026
• Created structured BRD and SRS documentation for a fintech mobile app, covering business logic, user flows, and
system behavior.
• Documented financial architecture: Holders, Users, Devices, SVF accounts (wallets, bonuses, vouchers, gift certificates,
digital stamps).
• Described rules for wallet operations including activations, expirations, holds/freezes, and partial redemptions.
• Prepared documentation for the Admin Panel (dynamic fields, CRUD operations, user/device/SVF management,
configuration rules).
• Collaborated with PM and development teams, created diagrams and user-flow scenarios for onboarding, KYC, loyalty,
and transactions.

TECHNICAL WRITER – Yellow Duck Coders – February 2025 – October 2025
• Create BRD, UI/UX descriptions, technical specifications, and brief API overviews for various software products.
• Perform light business analysis: gather and clarify requirements, refine functionality, and support product decision-
making.
• Design diagrams, flowcharts, and system maps to visualise user flows and system behaviour for the team and
stakeholders.
• Communicate directly with clients about design, functionality, and documentation to clarify details and validate solutions.
• Collaborate with developers and QA, consulting them on requirements and writing clear Jira task descriptions for
backend and frontend teams.
• Document and support solutions across multiple domains, including social platforms, transportation, mobile apps, fintech
products, and other custom software.

TECHNICAL SUPPORT SPECIALIST – GeeksForLess – May 2024 – February 2025
• Providing technical support services to customers and partners, related to domain names registration, DNS, webhosting,
email services, databases, etc.
• Creating comprehensive instructions for end users, explaining complex terms in simple words, hands-on assistance with
resolving technical issues

• Investigation of technical issues with internal tools, troubleshooting, testing software, and escalation.
• Interaction with ticketing systems, including Jira, processing tickets, escalations.
• Technical expertise included, but not limited to:
- Domain names registration, WHOIS, domain registration, transfer, and renewal processes.
- Webhosting: VMS management, FTP/File Management, .htacess configuration, etc.
- Email Services: POP3, IMAP, SMTP, SPF, DKIM, DMARC, and email client configuration (Outlook, Thunderbird),
testing via telnet/openssl, analysis of logs and email headers
- Other: Website security (SSL installation and troubleshooting), database management (MySQL, phpMyAdmin)

SAFETY DEPARTMENT SPECIALIST – Delta Express/Ontrack Transportation –February 2022 – April 2024
• Problem-solving and crisis management
• Compliance and claims management
• Interaction with CRM systems, working with documentation (claim presentations, claim denial letters, letters of
exclusivity, cargo release letters, temperature/humidity reports)
• Liaising with contractors, brokers, customers, and insurance companies
• Loss mitigation and customer support
• Project management (developing a refrigerated goods transportation project, contributing to project planning,
coordination, and implementation)

EDUCATION

• MASTER'S DEGREE IN PHILOSOPHY (Graduated in 2025)
Taras Shevchenko Kyiv National University

• MASTER'S DEGREE IN APLLIED MECHANICS (Graduated in 2025)
Sumy State University

ADDITIONAL TRAINING

• Technical
Technical Writing:
Writing: How
How to
to Write
Write Software
Software Documentation,
Documentation, Udemy
Udemy - View certificate
• Learn API Technical Writing: JSON and XML for
English Language Course, English Prime (1.5 years) Writers, Udemy - View certificate
•• English Language Course, English Prime (1.5 years)
Python Essentials, Cisco Networking Academy, https://github.com/MaksimKulik/Python-projects/
• Python Essentials, Cisco Networking Academy, https://github.com/MaksimKulik/Python-projects/
• HTML/CSS and basic programming for documentation, Github-based portfolio: https://maksimkulik.github.io/fintech-
• HTML/CSS and basic programming for documentation, Github-based portfolio: https://maksimkulik.github.io/fintech-
documentation-portfolio/ https://github.com/MaksimKulik/fintech-documentation-portfolio
documentation-portfolio/ https://github.com/MaksimKulik/fintech-documentation-portfolio
• SQL course, Codecademy
• SQL course, Codecademy

PUBLICATIONS

• Kulyk, M. R. (2020). The Epistemology of Severinus Boethius: Main Concepts and Meanings in the Context of Medieval Theology.
Bulletin of the V.N. Karazin Kharkiv National University. Series "Philosophy. Philosophical Peripeteia", (63), 109118.
• Kulyk, M. R. (2020). The Concepts of “Divina Intellegentia” and “Simplicia Forma” in the Theological Epistemology of Severinus
Boethius. In Proceedings from the International Scientific Conference “Days ofScience of the Faculty of Philosophy – 2020” (Part 1, pp.
10–11). (In Ukrainian).

• Kulyk, M. R. (2025). The Concepts of "Intellectus Possibilis" and "Intellectus Agens" in the Theory of Knowledge of Thomas
Aquinas. In Proceedings of the International Scientific Conference “Days of Science of the Faculty of Philosophy – 2025” (Part 1, pp.
59–61). Kyiv: Taras Shevchenko National University of Kyiv. (In English).