Галина

Halyna Kovalisko
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
Lviv, Ukraine
LinkedIn
Portfolio

UX Researcher certified by NNG with over 3 years of experience in qualitative user research and
additional 5 years in UX design.

I’m currently working on expanding my expertise with certifications in Problem Space Research
and Thinking Styles to improve my research and contribute more effectively to product strategy.

Key Competencies
●​ Identifying user pains and needs, product opportunities and Points of Difference;
●​ Validating product ideas and design solutions;
●​ Designing and conducting both generative and evaluative user studies from research
planning to presenting insights;
●​ Working with international markets (USA, UK, Ireland, Philippines, UAE, etc.)

Skill Set
Generative Research In-depth User Interviews CJMs

Evaluative Research Moderated User Testing Empathy Maps

Qualitative User Research Problem Space Research Workshop Facilitation

Competitive Research Thinking Styles Design Assessment

Research Planning Personas UX Audit
Experience
UX Researcher
Sololearn (Product)
Oct 2021–Nov 2022, Remote

●​ Led generative and evaluative research for Sololearn’s interactive coding courses,
conducting user interviews and usability testing to uncover pain points and product
opportunities.
●​ Developed and delivered a tutorial on moderated user testing, enabling design teams to
independently conduct usability tests and iterate on their designs.
●​ Collaborated with cross-functional teams ensuring research findings were incorporated
into the design process.

UX Researcher/Design Lead
Cieden (Design studio)
May 2019–Feb 2022, Ukraine (Lviv)

●​ Conducted user testing across 7+ projects, including 60+ moderated user testing
sessions, uncovering user pains and validating product concepts.
●​ Led generative research for 6+ projects, conducting approximately 70+ user interviews to
uncover product opportunities and validate product ideas .
●​ Introduced user testing as a core component of the design process, mentored 5
designers on remote moderated user testing techniques.
●​ Facilitated offline and online workshops and brainstorming sessions, driving ideation for
new product features.
●​ Mentored junior team members through personalized coaching, using SMART PDP and
1-on-1 sessions to foster their professional growth.
●​ Contributed to internal knowledge-sharing efforts, including leading educational events,
creating a design book club, and writing blog posts to share best practices in UX and
design.

UX Designer, Design Lead
Symphony Solutions (Outsourcing)
Jun 2014–Feb 2019, Ukraine (Lviv)

●​ Led web and mobile design projects, applying Human-Centered Design (HCD)
methodologies to ensure user needs were central to the design process.
●​ Introduced user testing as an integral component of the design process.
●​ Conducted on-site user testing and contextual inquiry studies in Dublin, gathering
actionable insights to inform design improvements.
QA Engineer
May 2012–Aug 2014, Lviv
Symphony Solutions (Outsourcing)

●​ Performed web and mobile app testing, working on B2B enterprise projects with complex
business logic.
●​ Earned ISTQB ISEB Certified Tester Foundation Level certification within my first year as a
QA Engineer, establishing a strong foundation for later transition to UX Design and
Research.

Certifications
Certified UX Researcher
ID: 1035653 (Issued: Jul 2020)

Specialties:
●​ Discoveries: Building the Right Thing
●​ User Research Methods: From Strategy to
Requirements to Design
●​ User Interviews
●​ Assessing UX Designs Using Proven Principles
●​ Measuring UX and ROI
●​ Facilitating Workshops

Education

Projector. School of Design & Development
Product Analytics – Spring 2021, Online
●​ Focus on financial model of a product, product hypothesis testing, A/B testing, Google
Analytics, Firebase, and data visualization in Google Sheets/Data Studio.

Projector. School of Design & Development
UX. Human Centered Design – Sep 2016–Dec 2016, Kyiv
Competitive research, Stakeholders interviews, User research,
●​ Personas, User Flows, User Scenarios, Sketching, Wireframing, User Testing and
other HCD techniques.

Lviv Polytechnic National University
Master’s Degree in Computer Science
Publications

У пошуках професійного щастя. Тектонічні зрушення у кар’єрних пластах, або Як
тестувальник став UX дизайнером at dou.ua

Тестувати чи не тестувати ось у чім питання, або Про користувацьке тестування,
доступне кожному at dou.ua

In pursuit of professional happiness. How a QA specialist shifted her career to a UX designer at
uxplanet.org

Wanna pay/design twice? — Design by documentation at uxplanet.org

The value of User Research phase and what you lose if you skip it at cieden.com