Nataliia

WORK EXPERIENCE

Administrative manager
Pwrteams (July 2025 - till now)
Supporting office budget planning and forecasting, monitoring monthly expenses, and ensuring all
purchases and services comply with budget limits and internal procedures.
Serving as the primary point of contact with building management and external service providers.
Coordinating maintenance, technical, and utility services, monitoring service quality, and ensuring
timely issue resolution.
Supervising the daily work of the in-house cleaning staff. Assigning tasks, controlling cleaning quality,
coordinating schedules, and ensuring all office areas meet hygiene and presentation standards.
Coordinating corporate English classes in partnership with Yappi: managing group schedules,
monitoring attendance, collecting employee feedback, and preparing performance reports.
Coordinating smooth daily operations in the office and ensuring workflow efficiency.
Managing office documentation and correspondence.
Tracking, updating, and controlling administrative tasks in Redmine.
Coordinating the search, evaluation, and collaboration with new and existing suppliers.
Collecting vendor registration documents and providing company details when required.
Managing procurement requests, comparing price offers, and approving purchase orders.
Acting as a liaison between internal teams, management, and external vendors.
Organizing and optimizing office layout and furniture arrangements.
Conducting the furniture and equipment inventory.

NATALIIA HNATIAK Sorting, selling, donating, or disposing of unused items from previous offices.
Creating a functional, welcoming, and comfortable office environment.
Coordinating small technical repairs (coffee machines, office equipment, etc.).
Arranging vendor support for equipment maintenance when needed.
O F F I C E A D M I N I S T R A T O R
Organizing local office events (team gatherings, celebrations).
P E R S O N A L A S S I S T A N T Coordinating logistics, catering, and communication with suppliers.
A D M I N I S T R A T I V E S U P P O R T Managing courier deliveries and pick-ups for the Lviv office.
T E A M L E A D Coordinating shipments (Nova Poshta, DHL, etc.) for employees and clients.

H E A D O F O F F I C E Office Management Lead
A D M I N I S T R A T I O N Gameloft (December 2021 - June 2025)
Lead and manage all aspects of administrative operations for a large office.

PROFILE Oversee procurement and inventory of supplies (stationery, detergents, medicine, equipment,
furniture, kitchen stock).
Control purchase orders for coffee, sweets, and other hospitality-related items.
Experienced and highly organized Assisted in organizing business trips for the manager by collecting travel requirements, coordinating
administrative professional with over 15 with external travel agencies, and preparing quarterly reports on business travel.
Support paper-based workflow: manage delivery services, emails, correspondence, and document
years of progressive responsibility in office scanning.
Inventory control in the program "Office Manager's Inventory".
management, team leadership, and Manage (administer and monitor) the full administrative budget.
operations coordination. Proven track Manage taxi services to ensure cost efficiency and timely transportation.
Plan and supervise internal office logistics: recycling, repairs, health and safety inspections, and
record in optimizing administrative seasonal decorations.
Conduct initial discussions with vendors regarding office relocation, lease conditions, and contracts.
processes, vendor relations, and budget Supervise the facility manager and cleaning staff.
management. Collaborate with management to provide tailored administrative support across departments.
Training administrative staff.
Currently pursuing a degree in psychology Plan and coordinate corporate events, team meetings, catering, and transportation.
Process procurement workflows via Workday (requisitions, POs, receipts, expense reports, vendor
to combine operational expertise with an creation).
understanding of human behavior and Perform personal assistant tasks for the manager, including private errands.

mental well-being. Head of Office Administration
Tickets Travel Network (February 2014 - December 2021)
Control paper workflow in the company (in/out correspondence, work with delivery services, check e-

CORE COMPETENCIES: mails, write letters, scan documents).
Work control IT Help Desk Managers.
Office & Facility Management Work Control Personnel Team.
Purchase and inventory monitoring of office supplies (stationery, detergents, medicine, equipment,
Team Leadership & Training furniture).
Purchase control coffee…and stuff, sweets, candies.
Budgeting & Procurement Inventory control in programs GLPI/1C Inventory.
Event & Travel Coordination Equipment purchase control (laptops, PCs, monitors, keyboards, headsets, etc.).
Organize and supervise other office activities (e.g., recycling, office repairs, labor protection service,
Vendor & Contract Negotiations office decoration).
Work control taxi services.
Process Optimization Manage the administrative budget.
Inventory & Asset Management Sign account documents.
Check the bills and transfer them to the financial office for payment.
Meeting Documentation & Scheduling Work with a Real Estate agency.
Search for offices for relocation.
Workplace Safety & Labor Protection Preliminary negotiations with Vendors about relocation conditions, rent contracts, and lease
agreements.
Preliminary review and approval of construction calculations.
Organization and control of office relocation (from the beginning to the end).
Collaborates with all management staff to identify and deliver the required administrative support
CONTACTS operations for the organization.
Supervise the facility manager's and cleaners' work.
In charge of dealing with different technical issues (ventilation, generators, cleaning, AC, etc.).
📞 [відкрити контакти](див. вище в блоці «контактна інформація») Meeting guests, organizing catering, events, team buildings, and transfers.
Digital and physical archives in the company.
✉️ [відкрити контакти](див. вище в блоці «контактна інформація») Administrative department management (office managers, technical staff, cleaners, drivers, safety
engineers).
🔗 LinkedIn Training administrative staff.
Manage schedules and deadlines.
Calendar management - coordinate internal and external meetings.
Performs other related duties as assigned.
Overseeing day-to-day operations.
Plan and coordinate administrative procedures and systems, and devise ways to streamline processes.
Work in Jira, Rocket.Chat, Bitrix24, 1C Inventory, Jaware, Zoom

WORK EXPERIENCE
Administrative Support Team Lead
TICKETS.UA LLC (February 2014 - December 2021)
Work control IT Help Desk Managers.
SOFT SKILS: Work Control Personnel Team.
Organize and supervise other office activities (recycling, office repairs, labor protection service, etc.)
Organize events, team buildings, caterings, transfers, etc.
Strong organizational skills Purchase and inventory monitoring of office supplies (stationery, medicine, equipment, furniture,
etc.)
Attention to detail Inventory control in the program 1C Inventory.
Proactive problem-solving Technical equipment purchase.

Emotional intelligence Personal Assistant/Manager of Administration
TICKETS.UA LLC (February 2013 - February 2014)
Adaptability Manage the signing of internal and external documents.
Manage internal paper workflow.
Team collaboration Manage an active calendar of appointments.
Resilience under pressure Take notes and write minutes during meetings.
Answer phone calls.
Time management Various personal errands.
Meeting and greeting visitors.
Excellent communication skills Work with incoming email.
Discretion and trustworthiness Being involved in decision-making processes.
Head of General Department
Client- and service-oriented mindset State Enterprise “Directorate of Building EURO 2012 Facilities in Lviv” (May 2010 - December 2012)
Control of deadlines of General and Administrative Directors' orders
Control of the organizational activity of the enterprise
Control of the lessor's technical staff's work
Providing organizational and technical support for meetings at the international and local levels
(ordering conference hall, interpreters, transfer, catering)
Ordering and making inventory of supplies: furniture, stationery, business cards, tools, etc
Management of contractors' database according to State classification DK 016-97
Preliminary preparation of contracts for signing
Organization of corporate events
Working in the PAYDOX software (electronic paperwork document control and business processes
management)

CEO’s Assistant
Private Enterprise "NVPP Sparing-Veest Centre" (October 2008 - May 2010)
Planning of the chief's working day
Organizing business meetings, hosting visitors, and registering appointments
Control of employees' given tasks
Business correspondence, translation of documents
Specialized press and magazine analysis
Registering and storing of contracts' originals
Booking hotels and airplane tickets
Purchasing of catering for the reception room

EDUCATION
Ivan Franko National University of Lviv (October 2024 - August 2027)
Bachelor's degree in Psychology

Ivan Franko National University of Lviv
Master's degree in English Philology, English language and literature

COURSES

Excel for Business
Introduction to Psychopathology
Financial Advisor
Investment Courses
Financial Literacy Course

LANGUAGES

English - B1 (Intermediate)
Ukrainian - native