Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/15089887/

Досвід роботи

Client manager

з 01.2023 по 07.2025 (2 роки 7 місяців)
Seo pro fits, Дистанційно (Маркетинг, реклама, PR)

https://pro-fits.com.ua/
Agency of digital marketing

- Consulted clients on digital marketing strategies, including SEO, PPC, and social media promotion.
- Managed customer accounts and supported them throughout the project lifecycle, from onboarding to campaign delivery.
- Identified client needs and proposed tailored marketing solutions to drive online visibility and lead generation.
- Coordinated with internal teams (design, content, analytics) to ensure successful project execution.
- Monitored campaign performance, prepared reports, and advised clients on optimization opportunities.
- Built long-term client relationships by providing strategic guidance and ensuring satisfaction with delivered results.

Customer support representative

з 06.2021 по 07.2023 (2 роки 2 місяці)
Pergamon, Дистанційно (Машинобудування)

Pergamon Perceptive Technologies (Canada)
https://pergamon.ca

Provided real-time customer support and consultation via chat regarding HVAC fixed gas detectors and gas safety systems.

Assisted clients with installation, configuration, and operational guidance for gas detection equipment.

Answered technical inquiries related to gas safety regulations, detector maintenance, and troubleshooting.

Escalated complex technical cases to engineering or product specialists when necessary.

Documented customer interactions and solutions in CRM to ensure knowledge sharing and continuous improvement.

Delivered clear, professional communication that enhanced customer understanding of gas safety best practices.

Освіта

Kyiv Kneu

Marketing, Київ
Вища, з 2007 по 2011 (4 роки)

Знання і навички

• Sales Expert
• Technical support for users
• Телемаркетинг
• Ведення CRM
• MS Excel
• MS PowerPoint
• Пользователь ПК
• Робота із запереченнями
• Продаж
• Ведення соціальних мереж

Знання мов

Англійська — вище середнього