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Марія
Customer support representative
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/15674875/
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Personal details
Sex: Female
Date of birth: 05/25/1998
Tel. number: [
Email: [
Education
Master's degree 2019 - 2020
Lviv Polytechnic National University
Institute of Construction and Environmental Engineering, "Fire Safety" department
Bachelor 2015 - 2019
Lviv Polytechnic National University
Institute of Construction and Environmental Engineering, "Fire Safety" department
Secondary education 2004 - 2015
Secondary school No. 84 named after Blessed Yosafata Gordashevska, Lviv
Experience
1. Dispatcher
March 2024 – October 2024. MG logistics, Inc.
Functional duties:
• Planning, organization and coordinating with brokers, drivers, shippers and receivers;
• Searching the best option for Dry Van on deferent loadboars;
• Fill in all info into CRM system;
• Resolving several conflicts and unusual situations.
2. Dispatcher
December 2023 – March 2024. Dispatcher247.
Functional duties:
• Searching loads according to driver needs on DAT One and Amazon;
• Communication with brokers by phone and e-mail, deal arrangements;
• Negotiation of prices and scheduling times;
• Supporting with drivers throughout the day;
• Filing in the appropriate paperwork and monitoring driver progress;
• Planning, organization and coordinating with drivers, shippers and receivers for timely pickups and deliveries;
• Resolution of different freight related issues.
3. Dispatcher
October 2018 - October 2023. GTR Transport Inc.
Functional duties:
• Communication with drivers and Amazon;
• Working with Dry Van trailers;
• Phone support during the delivery process;
• Assistance in problematic situation (detention, breakdown etc.)
• Monitoring of vehicle`s movement by Samsara, GeoTab;
• Resolution of conflict situations;
• Working with invoices, BOL, tickets;
• Working in stressful situations.
4. Design engineer
February 2019 - April 2019. Security Systems Trading House.
Functional duties:
• Work with AutoCad, САПР, ArchiCad programs;
• Assistance in catalog development;
• Calculation and location of equipment for near-Caucasus protection of buildings and structures;
• Work with drafts;
Professional skills
• assured PC user;
• Know HOS rules;
• Geographical knowledge of USA;
• Finding people for the team;
• Supporting a person during an emergency;
• Resolution of conflict situations;
• Languages: Ukrainian – native, English – B2.
Personal qualities
• Responsibility;
• Stress-resistant;
• Attention to details;
• Ability to quickly learn new information;
• Adaptability;
• Strategic thinking;
• High communication skills.
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