Valentyn

PLAKHOTNYI
VALENTYN
tel: [відкрити контакти](див. вище в блоці «контактна інформація»)
email: [відкрити контакти](див. вище в блоці «контактна інформація»)
telegram: @Daliiiiik
Linkedin

SKILLS WORK EXPERIENCE

Data Analyst, Webport Technology
Hard Skills: October 2021 - Present
Technical support and system monitoring
(Grafana, Nagios). Monitored systems in real time using multiple
Working with AI (ChatGPT, Bard, Bing). services, tracked technical metrics, and
Jira (task creation, control, and analysis). responded to errors promptly.
Communication with clients and technical Communicated with clients via chats and groups,
teams. resolved requests, and provided quick support.
Error analysis and report generation. Identified system errors and created tasks in Jira,
Quick learning of new technologies and ensuring timely information transfer to the
tools. DevOps team.
High typing speed — 330 СPM Organized and prioritized tasks for the team,
monitored execution, and reported results.
Soft Skills: Developed skills in a fast-paced environment:
Communication skills. simultaneously tracked schedules, analyzed
Responsibility. issues, and interacted with customers.
Teamwork.
Quickly mastering new products and Hotel Administrator, Prima Villa
technologies. June 2021 - February 2022
Communication with guests (online, offline).
Language Providing information about hotel services.
Ukrainian – Native ♡ Handling customer reviews.
English – B1.

EDUCATION

About me:
A responsible and detail-oriented specialist with Vinnytsia National Technical University
experience in technical support and system monitoring. Bachelor’s degree, "Information Systems and
Quickly adapts to new tools and processes, works Technologies" (2017 - 2021)
efficiently in a multitasking environment. Experienced in
client and technical team (DevOps) interactions, eager to HR volunteer in the student organization BEST.
grow in data analytics and business process
Member of the student trade union.
improvement.
Participant in the European student-volunteer
trade union.
Organizer of a student foreign language learning
club.