Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/15964150/

Досвід роботи

Appliance & Repair (USA)

з 11.2023 по 05.2026 (2 роки 7 місяців)
Sales Manager / Dispatcher, Other countries (Public and business services)

- Promote company products and services to potential customers
- Handle incoming calls and messages from current and prospective clients
- Record customer information in the system and schedule service visits (HouseCallpro)
- Organize technician appointments and send follow-up reminders for part installations
- Assist customers by delivering accurate guidance via phone and email

Social Expert / English Tutor

з 08.2018 по 10.2023 (5 років 3 місяці)
Pinnacle Tech Center, Other countries (Education and science)

- Delivered English grammar lessons to enhance students’ language proficiency.
- Prepared over 30 students for university admission exams.
- Trained 20 students for the IELTS exam with a 70% overall success rate.
- Taught English to computer programming students to improve their comprehension of programming in English.
- Adapted teaching methods to meet individual student needs and learning styles.

Освіта

Bukhara State University

English language, Other countries
Вища, з 2018 по 2025 (7 років)

Додаткова освіта та сертифікати

Handling Objections and Working with Difficult Clients

1 year

Знання і навички

• Organizedness
• Communicability
• Educability
• English Communication
• Teamwork
• Sales
• Project Management
• Customer Support
• Dispatcher

Знання мов

• Англійська — просунутий
• Узбецька — вільно
• Таджицька — вільно

Додаткова інформація

My name is Mavluda, and I have over 5 years of experience in sales and customer service. I have worked in appliance repair and service-based companies, managing customer inquiries, scheduling appointments, coordinating with technicians, and supporting after-sales service.

I focused on building long-term client relationships, improving customer satisfaction, and supporting sales growth through clear communication and strong organization. I also have experience in order processing and basic marketing support.

In addition, I have taught English grammar and IELTS preparation, helping more than 50 students achieve their learning goals.

I am results-driven, customer-focused, and committed to efficient teamwork and professional service.