Анна

Anna Nartenko Education

Bachelor Sep 2010 - Jul 2013
VTEC KNTU

Magister Sep 2013 - Jul 2015
VTEI KNTU

Employment

HR Operations Specialist Apr 2020 - Present
Personal details Playtika, Vinnytsia
Employee Service Center Launch & Management
Launch of the Employee Service Center platform in Ukraine and Poland (one-
Anna Nartenko
stop shop for employees) and currently oversee the processes and daily
operations.
[відкрити контакти](див. вище в блоці «контактна інформація»)
Manage live chat support for employee requests, create and maintain HR
policies, manage and monitor the ticketing system, and ensure all policies and
[відкрити контакти](див. вище в блоці «контактна інформація») content are up to date.
Hold regular meetings with HR, Payroll, and Wellbeing teams to review trends
Vinnytsia Vinnytsia and continuously improve processes.
HR System Management
28 March 1995 Maintain and ensure the effective operation of the HR system (Oracle).
Serve as the focal point for HR Business Partners regarding system updates,
Жіночий issue resolution, and process improvements.
Conduct training sessions for new HRBPs on the use of Oracle, as well as
Onboarding and Offboarding applications.
Ukrainian
HR Data Integrity
Conduct reconciliation between payroll and the HR system to ensure data
[відкрити контакти](див. вище в блоці «контактна інформація») consistency and accuracy.
47b166142 Create and maintain key HR policies as part of data accuracy and compliance
initiatives.
Maintain internal reports to ensure HR data remains accurate and up to date
Skills in the system.
Provide training sessions to the HR Operations team on HR processes and
Communication skills ongoing projects.
Onboarding and Offboarding Process
Process structuring and development Manage Onboarding and Offboarding applications for Eastern Europe,
from scratch ensuring consistent and efficient process execution.
Cross-Functional Collaboration
Teamwork Collaborate with Finance, IT, HR, and Payroll teams to ensure efficient and
seamless operations.
Advising
Prepare and deliver periodic HR reports and metrics to management as
Multitasking required.
Work closely with Accounting and Payroll departments to maintain payroll
Problem-solving data integrity and support internal audits.
Support position management by collaborating with HRBPs to review studio
Organization and time management positions, hiring statuses, and organizational data.
Additional Responsibilities
Cross-functional collaboration
Support the Permissions project by contributing to system characterization
Attention to detail and access management.
Onboard new team members and conduct internal training sessions on HR
Proactivity systems and processes.
Handle ad hoc HR related requests .

Languages Office-manager Jul 2017 - Apr 2020
Playtika, Вінниця
English Organized corporate events, including on-site and off-site meetings, team-
building activities and employee celebrations.
Provided comprehensive administrative support to employees, ensuring
smooth daily operations and timely issue resolution.
Oversaw office maintenance and coordinated repairs to maintain a safe,
comfortable, and efficient work environment.
Managed relationships with external suppliers (catering, beverages, office
supplies), ensuring high service quality and cost efficiency.
Partnered with the HR department on cross-functional initiatives aimed at
enhancing employee experience and improving operational processes.
Managed incoming and outgoing correspondence.
Coordinated hospitality for foreign guestsensuring a professional and
welcoming experience.
Monitored and managed office budgets, including preparation of purchase
requests and purchase orders, ensuring accuracy, timely payments and
compliance with financial procedures.

Sales Manager Sep 2013 - Jul 2017
Beauty Center, Вінниця
Managed inventory using 1C system, ensuring accurate stock tracking and
efficient supply chain operations.
Provided consulting services to customers, offering tailored solutions to
address specific business needs and improve client satisfaction.
Conducted meetings with potential clients to present company services and
introduce new products.
Performed cold calls to generate leads, expand the customer base, and build
a sustainable sales pipeline.

Courses

HR Manager Course – DAN.IT School Present
Covers HR audit, processes and procedures, onboarding and adaptation,
performance assessment, talent management, personnel and military accounting,
HR database management, HR process automation, and the use of AI in HR.